Dein persönlicher KI-Karriere-Agent
Hands-on customer success for decision infrastructure mapping reality into computers. Technical analytical foundation and ability to sell/deliver at eye level with engineers required. Equity package (VSOP).
Deine Match-Analyse
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Anforderungen
- Technical analytical foundation (engineering, computer science, data engineering, logistics, finance with operations research, or similar)
- Ability to sell and deliver at eye level with engineers, heads of operations, and controlling
- Ability to convince IT directors regarding data usage
- Strong data handling skills with ERP and Excel exports
- Ability to identify data inconsistencies
- Strong problem structuring skills
- Experience translating business questions into quantitative models
- 5+ years in industry or consulting with demonstrable ownership of results
- Ideal profile: technical consulting experience
- Interpersonal and sales skills
- Ability to create value and qualify stakeholders
- Ability to run calls, scope problems, and win customers into pilots
- Ability to read a P&L
- Understanding of OEE and inventory versus service level
- Customer relationship management skills
- Willingness to travel regularly within the DACH region
- German C1 or higher
- Fluent English
- NRW-based or willing to work hybrid
- Very structured
- Hyper biased for action
- Proven track record of winning
- Accountability for system delivery
- Ability to engage in customer conversations within three days
Aufgaben
- Own customer success hands-on in delivery
- Manage every process step end-to-end in value creation
- Lead development projects
- Act as the customer's primary point of contact
- Deeply understand use cases to drive and implement solutions
- Implement solutions with customer researchers
- Shape, build, and lead the delivery function
- Execute on eye level with founders
- Build the department
- Take over customer projects from founders and advance them
- Deconstruct customer decision problems during initial calls
- Perform pre-sales activities
- Develop a first mini model
- Scope and lead development projects end-to-end
- Own project results, not just planning and organization
- Decide with modelers how use cases should be built
- Build large, real, decision-grade models on customer data
- Translate industrial reality into optimization problems
- Translate optimization results back into actionable customer decisions
- Analyze data yourself
- Present outcomes to customer management
- Ensure mathematical depth is applied to the right problems
- Ensure solutions are executed in the right direction
- Convert Proof of Value to paid onboarding pilots
- Convert pilots to enterprise contracts
- Carry substance and help close deals
- Sustain long-term value
- Develop the delivery playbook
- Make delivery repeatable
- Manage individual delivery efforts
- Determine who joins the delivery team
- Own Proof of Value to paid conversion
- Manage time from kickoff to first trusted customer result
- Own revenue in your portfolio
- Create sustainable long-term value by delivering the right things
- Collaborate closely with product leads
- Manage customer success through product and delivery
Berufserfahrung
Ausbildung
Sprachen
Tools & Technologien
Benefits
- Competitive salary
- Equity package (VSOP)
Von Nejo automatisch aufbereitet
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Circonomit builds the strategic twin of organizations by transforming operational data into clear impact models, revolutionizing resource management and decision-making.
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