Doinstruct
Senior Customer Success Manager(m/w/x)
Vollzeitnur vor OrtSenior
Berlin
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
SASAP
Customer Success Manager(m/w/x)
Berlin
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Driving customer success for SAP Business Transformation Management, focusing on SAP LeanIX in Consumer industries. Enterprise account management and SaaS experience required. Constant learning and skill growth opportunities.
Anforderungen
- Experience in Customer Success, Account Management, or Consulting within SaaS or enterprise software
- Understanding of German Consumer industry dynamics
- Manage complex customer engagements and stakeholder relationships
- Experience managing enterprise accounts and driving customer outcomes
- Excellent communication, presentation, and relationship-building skills
- Proactive, solution-oriented mindset with strategic and hands-on execution ability
- Experience with Enterprise Architecture, IT transformation, or SaaS Management topics is a plus
- Curiosity and willingness to learn are essential
- German language proficiency
- English language proficiency
Aufgaben
- Drive long-term success and satisfaction of SAP Business Transformation Management customers
- Focus on SAP LeanIX in the Consumer industries
- Ensure measurable value from Enterprise Architecture solution
- Take ownership of a portfolio of strategic customers
- Guide customers through their full lifecycle
- Support adoption, value realization, expansion, and renewal
- Build strong executive and operational relationships
- Act as a trusted advisor
- Help customers modernize IT landscapes
- Improve governance and compliance
- Accelerate transformation initiatives
- Contribute to retention and net revenue expansion
- Foster customer advocacy
- Collaborate with Product, Sales, Services, and Support
- Solve customer challenges
- Anticipate and mitigate risks
- Ensure successful delivery of outcomes
- Understand sector-specific requirements
- Support omnichannel experiences
- Enhance supply chain agility
- Navigate regulatory frameworks
- Protect customer data privacy
- Address evolving consumer expectations
- Deliver exceptional value to consumer-focused organizations
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Benefits
Weiterbildungsangebote
- Constant learning
- Skill growth
Sonstige Vorteile
- Great benefits
- Health and well-being focus
- Accessibility accommodations
Mentoring & Coaching
- Team growth support
Lockere Unternehmenskultur
- Inclusive culture
Flexibles Arbeiten
- Flexible working models
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens SAP erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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SASAP
Customer Success Manager(m/w/x)
Berlin
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Driving customer success for SAP Business Transformation Management, focusing on SAP LeanIX in Consumer industries. Enterprise account management and SaaS experience required. Constant learning and skill growth opportunities.
Anforderungen
- Experience in Customer Success, Account Management, or Consulting within SaaS or enterprise software
- Understanding of German Consumer industry dynamics
- Manage complex customer engagements and stakeholder relationships
- Experience managing enterprise accounts and driving customer outcomes
- Excellent communication, presentation, and relationship-building skills
- Proactive, solution-oriented mindset with strategic and hands-on execution ability
- Experience with Enterprise Architecture, IT transformation, or SaaS Management topics is a plus
- Curiosity and willingness to learn are essential
- German language proficiency
- English language proficiency
Aufgaben
- Drive long-term success and satisfaction of SAP Business Transformation Management customers
- Focus on SAP LeanIX in the Consumer industries
- Ensure measurable value from Enterprise Architecture solution
- Take ownership of a portfolio of strategic customers
- Guide customers through their full lifecycle
- Support adoption, value realization, expansion, and renewal
- Build strong executive and operational relationships
- Act as a trusted advisor
- Help customers modernize IT landscapes
- Improve governance and compliance
- Accelerate transformation initiatives
- Contribute to retention and net revenue expansion
- Foster customer advocacy
- Collaborate with Product, Sales, Services, and Support
- Solve customer challenges
- Anticipate and mitigate risks
- Ensure successful delivery of outcomes
- Understand sector-specific requirements
- Support omnichannel experiences
- Enhance supply chain agility
- Navigate regulatory frameworks
- Protect customer data privacy
- Address evolving consumer expectations
- Deliver exceptional value to consumer-focused organizations
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Benefits
Weiterbildungsangebote
- Constant learning
- Skill growth
Sonstige Vorteile
- Great benefits
- Health and well-being focus
- Accessibility accommodations
Mentoring & Coaching
- Team growth support
Lockere Unternehmenskultur
- Inclusive culture
Flexibles Arbeiten
- Flexible working models
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens SAP erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
SAP
Branche
IT
Beschreibung
SAP innovations help over four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Noch nicht perfekt?
- Doinstruct
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