HRS Group
Enterprise Customer Success Manager(m/w/x)
Vollzeitnur vor OrtSenior
Köln
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
HRHRS
Customer Success Management - Vertical Lead Public Sector(m/w/x)
Köln, Berlin
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Driving commercial performance and P&L for the DACH public sector vertical. 5+ years consulting/SaaS experience in regulated industries required. Variable remuneration, work equipment, and mobility.
Anforderungen
- 5+ years consulting/SaaS experience in Public Sector/regulated industries
- Proven commercial ownership, revenue accountability, or P&L responsibility
- Experience leading complex, multi-stakeholder enterprise programs
- Strong understanding of public procurement and institutional governance
- Experience in SaaS, technology, or consulting-driven solutions
- Strong analytical mindset for strategic data decisions
- Executive-level communication and negotiation skills
- Experience leading cross-functional teams in matrix organizations
- Clear understanding of funnel governance, CRM discipline, sales methodologies
- High ownership mentality and performance orientation
- Business-fluent German and English, spoken and written
Aufgaben
- Own full commercial performance of the DACH public sector vertical
- Account for vertical P&L, customer success, and sustainable growth
- Define and implement vertical growth strategy, segmentation, and prioritization
- Ensure pipeline transparency, forecast accuracy, and commercial discipline
- Lead executive-level negotiations and strategic commercial discussions
- Translate regulatory, procurement, and ecosystem dynamics into growth strategies
- Provide disciplinary leadership to Customer Success Managers
- Steer Program Consultants and Customer Experience teams
- Establish clear retention and expansion standards for all accounts
- Coach teams on structured qualification methodologies (e.g., MEDDPICC)
- Ensure consistent use of AI sales enablement tools (e.g., Outreach) and CRM hygiene
- Elevate data-driven consulting standards and value-based selling
- Analyze portfolio performance, customer spend, procurement frameworks, and market signals
- Derive strategic priorities from quantitative insights
- Translate data analysis into compelling, measurable customer offers
- Implement governance mechanisms to monitor account health and opportunity quality
- Lead selected complex enterprise deals and strategic tenders
- Serve as escalation point for high-risk or high-impact accounts
- Navigate multi-stakeholder institutional environments confidently
- Align customer strategy with HRS’ end-to-end value proposition
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Boni & Prämien
- Variable remuneration
Moderne Technikausstattung
- Work equipment
Sonstige Vorteile
- Mobility
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens HRS erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- HRS Group
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Vollzeitnur vor OrtSeniorBerlin, Frankfurt am Main, Hamburg, Köln, München, Stuttgart - HRS Group
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Vollzeitnur vor OrtBerufserfahrenKöln - SoSafe
Head of Sales DACH – Public Sector(m/w/x)
Vollzeitnur vor OrtJuniorKöln
HRHRS
Customer Success Management - Vertical Lead Public Sector(m/w/x)
Köln, Berlin
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Driving commercial performance and P&L for the DACH public sector vertical. 5+ years consulting/SaaS experience in regulated industries required. Variable remuneration, work equipment, and mobility.
Anforderungen
- 5+ years consulting/SaaS experience in Public Sector/regulated industries
- Proven commercial ownership, revenue accountability, or P&L responsibility
- Experience leading complex, multi-stakeholder enterprise programs
- Strong understanding of public procurement and institutional governance
- Experience in SaaS, technology, or consulting-driven solutions
- Strong analytical mindset for strategic data decisions
- Executive-level communication and negotiation skills
- Experience leading cross-functional teams in matrix organizations
- Clear understanding of funnel governance, CRM discipline, sales methodologies
- High ownership mentality and performance orientation
- Business-fluent German and English, spoken and written
Aufgaben
- Own full commercial performance of the DACH public sector vertical
- Account for vertical P&L, customer success, and sustainable growth
- Define and implement vertical growth strategy, segmentation, and prioritization
- Ensure pipeline transparency, forecast accuracy, and commercial discipline
- Lead executive-level negotiations and strategic commercial discussions
- Translate regulatory, procurement, and ecosystem dynamics into growth strategies
- Provide disciplinary leadership to Customer Success Managers
- Steer Program Consultants and Customer Experience teams
- Establish clear retention and expansion standards for all accounts
- Coach teams on structured qualification methodologies (e.g., MEDDPICC)
- Ensure consistent use of AI sales enablement tools (e.g., Outreach) and CRM hygiene
- Elevate data-driven consulting standards and value-based selling
- Analyze portfolio performance, customer spend, procurement frameworks, and market signals
- Derive strategic priorities from quantitative insights
- Translate data analysis into compelling, measurable customer offers
- Implement governance mechanisms to monitor account health and opportunity quality
- Lead selected complex enterprise deals and strategic tenders
- Serve as escalation point for high-risk or high-impact accounts
- Navigate multi-stakeholder institutional environments confidently
- Align customer strategy with HRS’ end-to-end value proposition
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Boni & Prämien
- Variable remuneration
Moderne Technikausstattung
- Work equipment
Sonstige Vorteile
- Mobility
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens HRS erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
HRS
Branche
Tourism
Beschreibung
HRS is a pioneer in business travel, transforming how companies and travelers Stay, Work, and Pay through innovative ProcureTech, TravelTech, and FinTech solutions.
Noch nicht perfekt?
- HRS Group
Enterprise Customer Success Manager(m/w/x)
Vollzeitnur vor OrtSeniorKöln - HRS Group
Customer Success Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahrenKöln - Capgemini Invent
Director Public Sector - EU Institutionen(m/w/x)
Vollzeitnur vor OrtSeniorBerlin, Frankfurt am Main, Hamburg, Köln, München, Stuttgart - HRS Group
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Vollzeitnur vor OrtBerufserfahrenKöln - SoSafe
Head of Sales DACH – Public Sector(m/w/x)
Vollzeitnur vor OrtJuniorKöln