Beschreibung

You will drive excellence by leading a cross-functional team to solve complex customer issues and implement sustainable quality strategies that ensure world-class performance.

Anforderungen

• •Bachelor's degree in Electrical Engineering or related field
• •Minimum 5 years of experience in quality management or equivalent role
• •Deep understanding of quality processes, problem-solving methodologies, and continuous improvement tools
• •Excellent communication and interpersonal skills
• •Flexibility and ability to work under pressure
• •Fluency in English and Italian
• •Lean Six Sigma Green Belt certification (plus)
• •Willingness to travel up to 10% of the time

Aufgaben

• •Support the local quality strategy deployment
• •Develop quality systems and tools
• •Foster a strong organizational quality culture
• •Implement prevention and continuous improvement strategies
• •Perform robust root cause analyses
• •Develop sustainable solutions to operational problems
• •Collaborate with local functions to reach performance targets
• •Lead and develop a cross-functional team
• •Identify root causes of customer issues systematically
• •Track corrective activities using the PPS tool
• •Present quality reports and initiatives to customers
• •Follow up systematically on agreed customer actions
• •Monitor and ensure timely closure of customer cases
• •Define containment, corrective, and preventive actions
• •Facilitate Level 2 Quality Circles
• •Escalate critical cases to management when necessary
• •Improve manufacturing First Pass Yield metrics
• •Monitor and reduce Supplier PPM and Customer DPU
• •Optimize the overall Cost of Poor Quality

Tools & Technologien

Benefits