Digital Charging Solutions GmbH
Product Manager Customer Communication(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
München
ab 100.000 / Jahr
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
DIDigital Charging Solutions GmbH
Customer Communication Strategist(m/w/x)
München
Vollzeitmit HomeofficeBerufserfahren
Green Job
Nejo KI-Zusammenfassung
Designing customer communication roadmaps and influencing new tech landscapes. Several years of B2C experience in CRM or content strategy required. Monthly mobility budget, personal development budget.
Anforderungen
- Several years of experience in customer communication, CRM, content strategy, or similar B2C role
- Proven track record of improving customer communication programs
- Outstanding written and verbal communication skills
- Strong process design skills for complex workflows
- Hands-on, can-do mindset with focus on outcomes
- Solid experience with customer communication or messaging platforms
- Strategic thinker with roadmap ownership and prioritization skills
- Comfortable collaborating with IT and engineering stakeholders
- Understanding of system connections and technical discussions
- Pragmatic, structured, and comfortable with end-to-end ownership
Aufgaben
- Own end-to-end customer communication strategy and roadmap
- Influence design of new communication technology landscape
- Collaborate with IT and Product on technology solutions
- Establish governance and quality standards for customer communication
- Ensure recipient targeting and testing readiness
- Execute compliant send-out of customer communications
- Align transactional and marketing communication with CRM
- Define and maintain lifecycle-based content and brand standards
- Design scalable communication processes for business growth
- Lead cross-functional alignment across departments
- Maintain consistent and high-quality communication execution
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- CRM
- customer communication platforms
- messaging platforms
Benefits
Gesundheits- & Fitnessangebote
- Subsidized gym membership
Gratis oder Vergünstigte Mahlzeiten
- Subsidized office lunch
Sonstige Zulagen
- Personal development budget
- Monthly mobility budget
Team Events & Ausflüge
- Offsite events
- Team events
Modernes Büro
- Modern offices
- Sunny offices
Flexibles Arbeiten
- 2 days home office per week
Snacks & Getränke
- Free coffee and tea
- Fresh fruits
Lockere Unternehmenskultur
- Dog-friendly office environment
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Digital Charging Solutions GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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DIDigital Charging Solutions GmbH
Customer Communication Strategist(m/w/x)
München
Vollzeitmit HomeofficeBerufserfahren
Green Job
Nejo KI-Zusammenfassung
Designing customer communication roadmaps and influencing new tech landscapes. Several years of B2C experience in CRM or content strategy required. Monthly mobility budget, personal development budget.
Anforderungen
- Several years of experience in customer communication, CRM, content strategy, or similar B2C role
- Proven track record of improving customer communication programs
- Outstanding written and verbal communication skills
- Strong process design skills for complex workflows
- Hands-on, can-do mindset with focus on outcomes
- Solid experience with customer communication or messaging platforms
- Strategic thinker with roadmap ownership and prioritization skills
- Comfortable collaborating with IT and engineering stakeholders
- Understanding of system connections and technical discussions
- Pragmatic, structured, and comfortable with end-to-end ownership
Aufgaben
- Own end-to-end customer communication strategy and roadmap
- Influence design of new communication technology landscape
- Collaborate with IT and Product on technology solutions
- Establish governance and quality standards for customer communication
- Ensure recipient targeting and testing readiness
- Execute compliant send-out of customer communications
- Align transactional and marketing communication with CRM
- Define and maintain lifecycle-based content and brand standards
- Design scalable communication processes for business growth
- Lead cross-functional alignment across departments
- Maintain consistent and high-quality communication execution
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- CRM
- customer communication platforms
- messaging platforms
Benefits
Gesundheits- & Fitnessangebote
- Subsidized gym membership
Gratis oder Vergünstigte Mahlzeiten
- Subsidized office lunch
Sonstige Zulagen
- Personal development budget
- Monthly mobility budget
Team Events & Ausflüge
- Offsite events
- Team events
Modernes Büro
- Modern offices
- Sunny offices
Flexibles Arbeiten
- 2 days home office per week
Snacks & Getränke
- Free coffee and tea
- Fresh fruits
Lockere Unternehmenskultur
- Dog-friendly office environment
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Digital Charging Solutions GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Digital Charging Solutions GmbH
Branche
Automotive
Beschreibung
Das Unternehmen entwickelt zukunftsorientierte und nachhaltige Produkte und Dienstleistungen im Bereich E-Mobilität.
Noch nicht perfekt?
- Digital Charging Solutions GmbH
Product Manager Customer Communication(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenMünchenab 100.000 / Jahr - Digital Charging Solutions GmbH
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Vollzeitmit HomeofficeBerufserfahrenMünchen - MediaMarktSaturn
Senior Specialist Customer Strategy & Personalization(m/w/x)
Vollzeitmit HomeofficeManagementMünchen, Ingolstadt - Exaring AG
Senior CRM Manager(m/w/x)
Vollzeitmit HomeofficeSeniorMünchen