Dein persönlicher KI-Karriere-Agent
Senior Specialist Customer Strategy & Personalization(m/w/x)
Developing personalized customer engagement concepts for global e-commerce projects, including PMO tasks and IT/business requirement definition. Omnichannel strategy and data-driven marketing expertise essential. 30 days vacation.
Anforderungen
- Completed studies in business administration
- Several years of professional experience in omnichannel strategy
- Expertise in e-commerce and customer relationship management
- Sound understanding of data-driven marketing
- Strategic competence in roadmap development
- Project management experience with measurable impact
- Experience in stakeholder management and communication
- Advanced proficiency in English, German is a plus
- Willingness to travel occasionally
Aufgaben
- Develop customer engagement strategies for growth.
- Create and enhance concepts for personalized communication.
- Define requirements with IT and business stakeholders.
- Temporarily assume PMO role for cross-channel projects.
- Prepare business cases and manage associated roadmaps.
- Create presentations and documents for stakeholders.
- Explore and evaluate innovative service providers and technologies.
- Prepare decision-making documents to optimize processes.
- Establish and evaluate KPIs and reporting structures.
- Collaborate with national and international departments for initiative implementation.
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Benefits
Mehr Urlaubstage
- 30 days vacation
Betriebliche Altersvorsorge
- Company pension plan
Mitarbeiterrabatte
- Employee discount
Gesundheits- & Fitnessangebote
- Fitness collaborations
Weiterbildungsangebote
- Training opportunities
Sonstige Vorteile
- Education support
Lockere Unternehmenskultur
- Open corporate culture
Startup-Atmosphäre
- Teamwork environment
Flexibles Arbeiten
- Mobile work flexibility
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Global Omnichannel Customer Engagement Lead(m/w/x)
Vollzeitmit HomeofficeSeniorMünchen
Senior Specialist Customer Strategy & Personalization(m/w/x)
Developing personalized customer engagement concepts for global e-commerce projects, including PMO tasks and IT/business requirement definition. Omnichannel strategy and data-driven marketing expertise essential. 30 days vacation.
Anforderungen
- Completed studies in business administration
- Several years of professional experience in omnichannel strategy
- Expertise in e-commerce and customer relationship management
- Sound understanding of data-driven marketing
- Strategic competence in roadmap development
- Project management experience with measurable impact
- Experience in stakeholder management and communication
- Advanced proficiency in English, German is a plus
- Willingness to travel occasionally
Aufgaben
- Develop customer engagement strategies for growth.
- Create and enhance concepts for personalized communication.
- Define requirements with IT and business stakeholders.
- Temporarily assume PMO role for cross-channel projects.
- Prepare business cases and manage associated roadmaps.
- Create presentations and documents for stakeholders.
- Explore and evaluate innovative service providers and technologies.
- Prepare decision-making documents to optimize processes.
- Establish and evaluate KPIs and reporting structures.
- Collaborate with national and international departments for initiative implementation.
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Benefits
Mehr Urlaubstage
- 30 days vacation
Betriebliche Altersvorsorge
- Company pension plan
Mitarbeiterrabatte
- Employee discount
Gesundheits- & Fitnessangebote
- Fitness collaborations
Weiterbildungsangebote
- Training opportunities
Sonstige Vorteile
- Education support
Lockere Unternehmenskultur
- Open corporate culture
Startup-Atmosphäre
- Teamwork environment
Flexibles Arbeiten
- Mobile work flexibility
Über das Unternehmen
MediaMarktSaturn
Branche
Retail
Beschreibung
Das Unternehmen ist mit den Marken MediaMarkt und SATURN Nummer Eins in Experience Electronics und bietet persönliche Beratung vor Ort.
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