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CECelonis

Client Engagement Partner - Manufacturing / Automotive(m/w/x)

München
Vollzeitmit HomeofficeSenior
AI/ML

Driving process intelligence adoption for manufacturing/automotive clients with AI integration. 10+ years customer success or strategy consulting experience required. Company equity and generous PTO.

Anforderungen

  • Minimum 10 years relevant customer success, strategy consulting, or related experience in Manufacturing/Automotive
  • Strong experience driving large scale transformation programs, process re-engineering, and implementations
  • Experience with AI-based transformation (strong plus)
  • Deep exposure to successful change management practices
  • Ability to navigate large global organizations with persuasion skills
  • Ability to work with internal resources to design, pitch, and sell opportunities
  • Natural and consultative approach when engaging with senior executives
  • Strong team player with patient, entrepreneurial leadership style
  • Project management: ability to organize and manage multiple streams
  • Strong communication skills to translate Celonis use cases into customer business landscape
  • Self-motivated, proactive team player
  • Ability to thrive in fast-paced, collaborative, ambiguous environments with stakeholders

Aufgaben

  • Lead client engagements as the accountable program lead
  • Develop and maintain strong stakeholder relationships
  • Embed Celonis into customer strategic objectives
  • Ensure engagements are properly staffed with global teams
  • Mentor customers on organization design
  • Mentor customers on Center of Excellence maturation
  • Coach team members and provide guidance
  • Provide feedback on team performance to managers
  • Manage the end-to-end customer value journey
  • Influence key customer stakeholders
  • Establish Celonis program roadmap with senior stakeholders
  • Establish detailed value plans with senior stakeholders
  • Resolve customer escalations by orchestrating internal teams
  • Internalize customer strategy and targets
  • Drive Celonis delivery alignment to customer strategy
  • Support customers in solving business-critical problems
  • Drive value realization within accounts
  • Drive adoption within accounts
  • Ensure high-quality project completion
  • Ensure on-time project completion
  • Meet usage and adoption targets
  • Organize and lead customer advisory boards
  • Address industry-specific challenges and innovations
  • Gather insights to improve products and services
  • Act as the voice of the customer internally
  • Align product development with industry needs
  • Align service offerings with industry needs
  • Collaborate on customer advocacy strategies
  • Drive customer presence at key events
  • Drive customer sponsorship at key events
  • Serve as a Celonis leader at conferences
  • Serve as a Celonis leader at webinars
  • Publish thought leadership
  • Collaborate on innovation in specific domains
  • Collaborate on new asset development in specific domains
  • Contribute to playbooks for the value engineering team
  • Contribute to resources for the value engineering team
  • Contribute to tools for the value engineering team

Berufserfahrung

  • 10 Jahre

Ausbildung

  • Bachelor-AbschlussODER
  • Master-Abschluss

Sprachen

  • Englischverhandlungssicher

Tools & Technologien

  • Celonis

Benefits

Mehr Urlaubstage

  • Generous PTO

Flexibles Arbeiten

  • Hybrid working options

Attraktive Vergütung

  • Company equity (RSUs)

Sonstige Vorteile

  • Comprehensive benefits
  • Inclusion and belonging programs

Großzügige Elternzeit

  • Extensive parental leave

Sinnstiftende Arbeit

  • Dedicated volunteer days

Gesundheits- & Fitnessangebote

  • Gym subsidies

Mentale Gesundheitsförderung

  • Counseling
  • Well-being programs

Lockere Unternehmenskultur

  • Open culture

Startup-Atmosphäre

  • Autonomous teams
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Celonis erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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