DKV Mobility
Channel Performance Manager Field Sales(m/w/x)
Vollzeit/Teilzeitmit HomeofficeBerufserfahren
Ratingen
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
DK
DKV MobilityChannel Performance Analyst Inside Sales(m/w/x)
Ratingen
Vollzeit, Teilzeitmit HomeofficeBerufserfahren
Green Job
Beschreibung
In this role, you will drive the performance of the Inside Sales channel across Europe by optimizing systems and processes to enhance efficiency. Your daily responsibilities will include analyzing data, managing KPIs, and collaborating with various teams to support impactful sales initiatives.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Bachelor’s or Master’s degree in Business Administration, Business Informatics, Business Analytics, or Industrial Engineering
- •Strong statistical and process expertise
- •4–6 years of experience in Inside Sales Operations or Contact Center Analytics
- •Expertise in KPI governance, routing and scoring design, end-to-end pipeline management, and pan-European harmonization
- •Proficiency in Power BI (including DAX, RLS, and data modeling) and Power Query
- •Familiarity with Genesys Cloud (routing/analytics) and Dynamics 365 (workflows/CRM)
- •Experience with SQL/Snowflake
- •Skills in lead scoring and qualification, routing efficiency, pipeline conversion, system readiness for campaigns, and review and action management
- •Cross-functional stakeholder management and clear communication
- •Driving process harmonization, enablement, and change management
- •Fluency in German and English, both written and spoken
Ausbildung
Bachelor-Abschluss
ODER
Master-Abschluss
Berufserfahrung
4 - 6 Jahre
Aufgaben
- •Manage pan-European performance steering of the Inside Sales channel
- •Optimize the performance management system in Power BI and Genesys for Inside Sales activities
- •Define and monitor relevant KPIs within MSD and Genesys
- •Oversee the sales pipeline from lead to customer
- •Develop and refine lead scoring models and qualification criteria
- •Ensure efficient lead, call, and email routing within European sales organizations
- •Analyze Inside Sales data to identify trends and opportunities
- •Collaborate with Sales Excellence, Marketing, IT, and local sales teams for data-driven processes
- •Participate in planning and reviewing pan-European Inside Sales campaigns
- •Ensure system readiness for campaigns and establish performance measurement standards
Tools & Technologien
Power BISQLSnowflakeGenesys CloudDynamics 365
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- •Flexible working hours
- •Balanced mix of on-site meetings and home office
Familienfreundlichkeit
- •Family-friendly working time models
- •Parent-child offices
Gesundheits- & Fitnessangebote
- •Comprehensive company health management
Firmenfahrrad
- •eBike leasing support
Sonstige Vorteile
- •Modern learning environment
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens DKV Mobility erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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DK
DKV MobilityChannel Performance Analyst Inside Sales(m/w/x)
Ratingen
Vollzeit, Teilzeitmit HomeofficeBerufserfahren
Green Job
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
Beschreibung
In this role, you will drive the performance of the Inside Sales channel across Europe by optimizing systems and processes to enhance efficiency. Your daily responsibilities will include analyzing data, managing KPIs, and collaborating with various teams to support impactful sales initiatives.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Bachelor’s or Master’s degree in Business Administration, Business Informatics, Business Analytics, or Industrial Engineering
- •Strong statistical and process expertise
- •4–6 years of experience in Inside Sales Operations or Contact Center Analytics
- •Expertise in KPI governance, routing and scoring design, end-to-end pipeline management, and pan-European harmonization
- •Proficiency in Power BI (including DAX, RLS, and data modeling) and Power Query
- •Familiarity with Genesys Cloud (routing/analytics) and Dynamics 365 (workflows/CRM)
- •Experience with SQL/Snowflake
- •Skills in lead scoring and qualification, routing efficiency, pipeline conversion, system readiness for campaigns, and review and action management
- •Cross-functional stakeholder management and clear communication
- •Driving process harmonization, enablement, and change management
- •Fluency in German and English, both written and spoken
Ausbildung
Bachelor-Abschluss
ODER
Master-Abschluss
Berufserfahrung
4 - 6 Jahre
Aufgaben
- •Manage pan-European performance steering of the Inside Sales channel
- •Optimize the performance management system in Power BI and Genesys for Inside Sales activities
- •Define and monitor relevant KPIs within MSD and Genesys
- •Oversee the sales pipeline from lead to customer
- •Develop and refine lead scoring models and qualification criteria
- •Ensure efficient lead, call, and email routing within European sales organizations
- •Analyze Inside Sales data to identify trends and opportunities
- •Collaborate with Sales Excellence, Marketing, IT, and local sales teams for data-driven processes
- •Participate in planning and reviewing pan-European Inside Sales campaigns
- •Ensure system readiness for campaigns and establish performance measurement standards
Tools & Technologien
Power BISQLSnowflakeGenesys CloudDynamics 365
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- •Flexible working hours
- •Balanced mix of on-site meetings and home office
Familienfreundlichkeit
- •Family-friendly working time models
- •Parent-child offices
Gesundheits- & Fitnessangebote
- •Comprehensive company health management
Firmenfahrrad
- •eBike leasing support
Sonstige Vorteile
- •Modern learning environment
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens DKV Mobility erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
DKV Mobility
Branche
Transportation
Beschreibung
The company is part of a leading European B2B platform for on-the-road payment solutions, committed to a sustainable future of mobility.
Noch nicht perfekt?
- DKV Mobility
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