Dein persönlicher KI-Karriere-Agent
Business Analyst CRM(m/w/x)
Analyzing sales processes and managing lead pipelines within Microsoft Dynamics 365 CRM. Several years of business analysis experience with CRM systems required. eBike leasing and parent-child offices.
Anforderungen
- Degree in business or IT-related focus
- Several years professional experience as business analyst, requirements engineer, or consultant
- Solid understanding of business processes, IT systems, and agile working
- Experience with Microsoft Dynamics 365 or willingness to learn
- Structured, analytical, and conceptual working manner
- Ability to present complex topics clearly
- Strong communication and moderation skills
- Comfortable engaging with diverse stakeholders
- Challenging the status quo
- Comfortable in dynamic, agile environments
- Business-fluent German skills
- Very good English skills
Aufgaben
- Analyze, structure, and evaluate business requirements for sales processes in Microsoft Dynamics 365 CRM
- Manage lead, opportunity, and pipeline, and account management within CRM
- Act as a central interface between sales departments and IT
- Support the Product Owner in translating business requirements into system logic
- Prepare and facilitate workshops with sales stakeholders across Europe
- Document workshop results as use cases, processes, and functional specifications
- Create and refine user stories, epics, and functional requirements for CRM development
- Actively support backlog refinement by analyzing and detailing requirements
- Functionally prepare requirements for agile development
- Ensure business requirements are correctly understood and implemented with solution architects and development teams
- Support user acceptance testing (UAT)
- Define test cases for CRM features
- Conduct functional tests of new CRM features
- Assist with functional approval of new CRM features
- Analyze CRM and sales data to identify optimization potential
- Contribute to the continuous improvement of sales processes
- Support operational units in rolling out new CRM features
- Contribute to key user trainings
- Ensure sustainable knowledge transfer for CRM features
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Dynamics 365
Benefits
Gesundheits- & Fitnessangebote
- Comprehensive health management
Familienfreundlichkeit
- Parent-child offices
- Family-friendly working hours
Firmenfahrrad
- eBike leasing via Jobrad
Flexibles Arbeiten
- Flexible working hours
- Hybrid work model
- Flexible learning environment
Noch nicht perfekt?
- LampenweltVollzeitmit HomeofficeSeniorDüsseldorf
- Vossloh
Microsoft Dynamics 365 CRM Expert(m/w/x)
Vollzeitmit HomeofficeKeine AngabeDüsseldorf - Timocom GmbH
Product Owner Microsoft Dynamics 365(m/w/x)
Vollzeitmit HomeofficeSeniorErkrath - The Stepstone Group
Business Analyst Finance Systems(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenDüsseldorf - DKV Mobility
SAP Business Analyst(m/w/x)
Vollzeit/Teilzeitmit HomeofficeBerufserfahrenRatingen
Business Analyst CRM(m/w/x)
Analyzing sales processes and managing lead pipelines within Microsoft Dynamics 365 CRM. Several years of business analysis experience with CRM systems required. eBike leasing and parent-child offices.
Anforderungen
- Degree in business or IT-related focus
- Several years professional experience as business analyst, requirements engineer, or consultant
- Solid understanding of business processes, IT systems, and agile working
- Experience with Microsoft Dynamics 365 or willingness to learn
- Structured, analytical, and conceptual working manner
- Ability to present complex topics clearly
- Strong communication and moderation skills
- Comfortable engaging with diverse stakeholders
- Challenging the status quo
- Comfortable in dynamic, agile environments
- Business-fluent German skills
- Very good English skills
Aufgaben
- Analyze, structure, and evaluate business requirements for sales processes in Microsoft Dynamics 365 CRM
- Manage lead, opportunity, and pipeline, and account management within CRM
- Act as a central interface between sales departments and IT
- Support the Product Owner in translating business requirements into system logic
- Prepare and facilitate workshops with sales stakeholders across Europe
- Document workshop results as use cases, processes, and functional specifications
- Create and refine user stories, epics, and functional requirements for CRM development
- Actively support backlog refinement by analyzing and detailing requirements
- Functionally prepare requirements for agile development
- Ensure business requirements are correctly understood and implemented with solution architects and development teams
- Support user acceptance testing (UAT)
- Define test cases for CRM features
- Conduct functional tests of new CRM features
- Assist with functional approval of new CRM features
- Analyze CRM and sales data to identify optimization potential
- Contribute to the continuous improvement of sales processes
- Support operational units in rolling out new CRM features
- Contribute to key user trainings
- Ensure sustainable knowledge transfer for CRM features
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Dynamics 365
Benefits
Gesundheits- & Fitnessangebote
- Comprehensive health management
Familienfreundlichkeit
- Parent-child offices
- Family-friendly working hours
Firmenfahrrad
- eBike leasing via Jobrad
Flexibles Arbeiten
- Flexible working hours
- Hybrid work model
- Flexible learning environment
Über das Unternehmen
DKV Mobility
Branche
Transportation
Beschreibung
The company is part of a leading European B2B platform for on-the-road payment solutions, committed to a sustainable future of mobility.
Noch nicht perfekt?
- Lampenwelt
Product Owner Sales CRM(m/w/x)
Vollzeitmit HomeofficeSeniorDüsseldorf - Vossloh
Microsoft Dynamics 365 CRM Expert(m/w/x)
Vollzeitmit HomeofficeKeine AngabeDüsseldorf - Timocom GmbH
Product Owner Microsoft Dynamics 365(m/w/x)
Vollzeitmit HomeofficeSeniorErkrath - The Stepstone Group
Business Analyst Finance Systems(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenDüsseldorf - DKV Mobility
SAP Business Analyst(m/w/x)
Vollzeit/Teilzeitmit HomeofficeBerufserfahrenRatingen