Salesforce.com Germany GmbH
Business Operations Manager (Sales Programs, Pipeline Business Partner)(m/w/x)
Vollzeitnur vor OrtSenior
München
Neuer Job?Nejo!
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SEServiceNow
Business Operations Manager - Customer Excellence Group(m/w/x)
München
VollzeitVor OrtSenior
AI/ML
Nejo KI-Zusammenfassung
Optimizing customer business performance through strategic advice and data-driven growth recommendations for AI-enhanced tech clients. Extensive business operations or strategy experience and German/English fluency required. Working with 8,100+ clients, including Fortune 500®.
Anforderungen
- Experience integrating AI into work processes
- Extensive experience in business operations or strategy
- Fluency in German and English
- Ability to partner with senior executives
- Track record leading cross-functional initiatives
- Strong financial acumen and budgeting experience
- Mastery in data storytelling and KPIs
- Experience driving internal communications strategy
- Proactive mindset and bias for action
Aufgaben
- Advise VPs and AVPs on business strategy
- Lead and own business performance reviews
- Translate data into actionable growth recommendations
- Design and manage scorecards and KPIs
- Monitor GRR, NRR, and adoption trends
- Develop remediation plans for at-risk customers
- Drive headcount and budget planning with Finance
- Prepare insights for QBRs and customer meetings
- Manage the cadence of priority reporting deliverables
- Facilitate strategic planning and operational reviews
- Lead internal communications and executive visibility
- Create compelling All Hands and newsletter materials
- Curate social content to strengthen team culture
- Support VP participation in internal events
- Foster a culture of continuous improvement
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- AI-powered tools
Benefits
Sonstige Vorteile
- Reasonable accommodation for application
- Alternative application methods
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens ServiceNow erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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SEServiceNow
Business Operations Manager - Customer Excellence Group(m/w/x)
München
VollzeitVor OrtSenior
AI/ML
Nejo KI-Zusammenfassung
Optimizing customer business performance through strategic advice and data-driven growth recommendations for AI-enhanced tech clients. Extensive business operations or strategy experience and German/English fluency required. Working with 8,100+ clients, including Fortune 500®.
Anforderungen
- Experience integrating AI into work processes
- Extensive experience in business operations or strategy
- Fluency in German and English
- Ability to partner with senior executives
- Track record leading cross-functional initiatives
- Strong financial acumen and budgeting experience
- Mastery in data storytelling and KPIs
- Experience driving internal communications strategy
- Proactive mindset and bias for action
Aufgaben
- Advise VPs and AVPs on business strategy
- Lead and own business performance reviews
- Translate data into actionable growth recommendations
- Design and manage scorecards and KPIs
- Monitor GRR, NRR, and adoption trends
- Develop remediation plans for at-risk customers
- Drive headcount and budget planning with Finance
- Prepare insights for QBRs and customer meetings
- Manage the cadence of priority reporting deliverables
- Facilitate strategic planning and operational reviews
- Lead internal communications and executive visibility
- Create compelling All Hands and newsletter materials
- Curate social content to strengthen team culture
- Support VP participation in internal events
- Foster a culture of continuous improvement
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- AI-powered tools
Benefits
Sonstige Vorteile
- Reasonable accommodation for application
- Alternative application methods
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens ServiceNow erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
ServiceNow
Branche
IT
Beschreibung
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Noch nicht perfekt?
- Salesforce.com Germany GmbH
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