Sprinklr Germany GMBH
Renewals Account Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahren
Hamburg
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
TRTrustpilot
Account Manager MM(m/w/x)
Hamburg
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Growing existing SaaS customer portfolio and driving renewals. Value-based selling and financial acumen required. 4% pension contribution, 50€ monthly health benefit.
Anforderungen
- Experience in account management, expansions, renewals, or similar customer-facing role in SaaS/subscription company
- Focus on customer goals and value generation
- Value-based thinker and seller
- Strong understanding of financial numbers, P&Ls, retention, NRR, upsell, cross-sell
- Solid commercial awareness linking product value to customer outcomes
- Skilled at managing large portfolio and accurate CRM data
- Excellent communication, stakeholder management, negotiation skills
- Comfortable analysing account performance data and forecasting renewals
- Able to work cross-functionally in fast-moving, target-driven environment
- Good understanding of digital advertising/search marketing industry
- Willingness to apply even if not ticking every box
Aufgaben
- Retain and grow existing customer portfolio
- Identify customer value drivers and set joint business goals
- Drive renewals and expand accounts
- Position Trustpilot as a long-term business partner
- Collaborate with Customer Success Managers for customer adoption
- Contribute to strong Gross Renewal Rate (GRR) and Net Revenue Retention (NRR)
- Execute defined renewal processes
- Maintain Salesforce accuracy
- Support customers to achieve measurable value
- Own and expand your book of business
- Identify customer goals and challenges
- Derive individual Trustpilot value drivers
- Own end-to-end renewal process
- Deliver high Gross Renewal Rates (GRR)
- Achieve predictable retention
- Drive portfolio expansion through upsell and cross-sell
- Achieve strong Net Revenue Retention (NRR)
- Build and maintain detailed account plans
- Create stakeholder maps and accurate forecasts
- Lead commercial and strategic conversations
- Conduct business reviews and contract discussions
- Partner with Marketing on customer stories
- Collaborate with Product on feedback loops
- Ensure accurate data and forecasting discipline
- Maintain pipeline visibility
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- CRM systems
Benefits
Attraktive Vergütung
- Competitive compensation package
Boni & Prämien
- Bonus
Betriebliche Altersvorsorge
- Company pension scheme with 4% employer contribution
Sonstige Zulagen
- Benefit-in-kind (44€/month)
Gesundheits- & Fitnessangebote
- Health benefit (50€/month)
Mehr Urlaubstage
- 8 additional holiday days after 6 months
Sinnstiftende Arbeit
- 2 paid volunteering days
Weiterbildungsangebote
- Learning and development opportunities
Mentale Gesundheitsförderung
- Full access to Headspace
- 24/7 Employee Assistance Plan
Sonstige Vorteile
- Disability adjustment support
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Trustpilot erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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Account Manager MM(m/w/x)
Hamburg
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Growing existing SaaS customer portfolio and driving renewals. Value-based selling and financial acumen required. 4% pension contribution, 50€ monthly health benefit.
Anforderungen
- Experience in account management, expansions, renewals, or similar customer-facing role in SaaS/subscription company
- Focus on customer goals and value generation
- Value-based thinker and seller
- Strong understanding of financial numbers, P&Ls, retention, NRR, upsell, cross-sell
- Solid commercial awareness linking product value to customer outcomes
- Skilled at managing large portfolio and accurate CRM data
- Excellent communication, stakeholder management, negotiation skills
- Comfortable analysing account performance data and forecasting renewals
- Able to work cross-functionally in fast-moving, target-driven environment
- Good understanding of digital advertising/search marketing industry
- Willingness to apply even if not ticking every box
Aufgaben
- Retain and grow existing customer portfolio
- Identify customer value drivers and set joint business goals
- Drive renewals and expand accounts
- Position Trustpilot as a long-term business partner
- Collaborate with Customer Success Managers for customer adoption
- Contribute to strong Gross Renewal Rate (GRR) and Net Revenue Retention (NRR)
- Execute defined renewal processes
- Maintain Salesforce accuracy
- Support customers to achieve measurable value
- Own and expand your book of business
- Identify customer goals and challenges
- Derive individual Trustpilot value drivers
- Own end-to-end renewal process
- Deliver high Gross Renewal Rates (GRR)
- Achieve predictable retention
- Drive portfolio expansion through upsell and cross-sell
- Achieve strong Net Revenue Retention (NRR)
- Build and maintain detailed account plans
- Create stakeholder maps and accurate forecasts
- Lead commercial and strategic conversations
- Conduct business reviews and contract discussions
- Partner with Marketing on customer stories
- Collaborate with Product on feedback loops
- Ensure accurate data and forecasting discipline
- Maintain pipeline visibility
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- CRM systems
Benefits
Attraktive Vergütung
- Competitive compensation package
Boni & Prämien
- Bonus
Betriebliche Altersvorsorge
- Company pension scheme with 4% employer contribution
Sonstige Zulagen
- Benefit-in-kind (44€/month)
Gesundheits- & Fitnessangebote
- Health benefit (50€/month)
Mehr Urlaubstage
- 8 additional holiday days after 6 months
Sinnstiftende Arbeit
- 2 paid volunteering days
Weiterbildungsangebote
- Learning and development opportunities
Mentale Gesundheitsförderung
- Full access to Headspace
- 24/7 Employee Assistance Plan
Sonstige Vorteile
- Disability adjustment support
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Trustpilot erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Trustpilot
Branche
Media
Beschreibung
The company runs the world's largest independent consumer review platform, helping consumers and businesses build trust through reviews.
Noch nicht perfekt?
- Sprinklr Germany GMBH
Renewals Account Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahrenHamburg - Trustpilot
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Vollzeitnur vor OrtBerufserfahrenHamburg - Lloyd's Register
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Vollzeitnur vor OrtSeniorHamburg - Trustpilot
Account Executive - Belgium market(m/w/x)
Vollzeitnur vor OrtBerufserfahrenHamburg - Trustpilot
Solution Engineer - Europe(m/w/x)
Vollzeitnur vor OrtBerufserfahrenHamburg