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EVEvooq

Structured Products Sales Support(m/w/x)

Lausanne
Vollzeitmit HomeofficeBerufserfahren

Managing structured products transactions lifecycle on ELUS platform. Platform savvy and hands-on mindset required. Support for primary and secondary markets, with vendor query resolution.

Anforderungen

  • Self-motivated sales support professional
  • Platform savvy
  • Hands-on mindset
  • Oversee structured products transactions on ELUS platform
  • Research and resolve vendor/partner queries
  • Incident ownership and end-to-end resolution management
  • Direct client response
  • Professional technical troubleshooting support
  • Effective system-related issue resolution
  • Identify root causes of recurring problems
  • Provide clear, step-by-step solutions
  • Offer feedback for internal process enhancement
  • Contribute ideas for product performance improvement
  • Contribute ideas for user experience improvement

Aufgaben

  • Manage structured products transactions lifecycle
  • Coordinate brokerage for transactions
  • Provide first-line support for trade-related issues
  • Ensure timely trade settlement
  • Handle client requests for primary and secondary markets
  • Process client orders efficiently
  • Maintain strong client relationships
  • Follow up with clients on sales
  • Review term sheets
  • Communicate with issuers and custodian banks
  • Analyze trade execution data
  • Monitor financial markets and industry trends
  • Identify potential investment opportunities
  • Prepare weekly investment summaries (RUNs)
  • Research and resolve external vendor queries
  • Take ownership of incidents
  • Respond directly to client issues
  • Manage incident resolutions end-to-end
  • Provide technical troubleshooting support
  • Resolve system-related issues
  • Identify root causes of recurring problems
  • Offer step-by-step solutions
  • Provide feedback to improve internal processes
  • Contribute ideas for product performance enhancement
  • Enhance user experience

Berufserfahrung

  • ca. 1 - 4 Jahre

Ausbildung

  • Matura

Sprachen

  • Englischverhandlungssicher

Tools & Technologien

  • ELUS platform
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Evooq erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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