Die KI-Suchmaschine für Jobs
Product Support & Operations Specialist(m/w/x)
Supporting a global transit tech provider's platform for agency partners, delivering technical and strategic responses. Prior technical support or client-facing experience preferred. Equity, weekly team lunch.
Anforderungen
- 1-2 years work experience, including internships
- Eagerness to grow in fast-paced, mission-driven environment
- Prior experience in technical support or client-facing role
- Meticulousness and analytical skills
- Strong process orientation
- Ability to manage multiple priorities
- Entrepreneurial problem-solving skills
- Challenge status quo mindset
- Proactive search for smarter solutions
- Natural communication skills
- Fluency in additional language (German, Spanish, Arabic, French, Italian, Dutch, or Japanese) (plus)
Aufgaben
- Learn Via's platform, tools, and industry context
- Prioritize operational issues
- Deliver technical and strategic responses
- Build close relationships with partners
- Understand partner realities and pain points
- Advise partners to improve deployment outcomes
- Collaborate with Product, Engineering, and Operations teams
- Address challenges across multiple functions
- Identify product and process improvement opportunities
- Liaise between partners and technical teams
- Shape prioritization and scalability decisions
Berufserfahrung
- 1 - 2 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Hybrid work
Modernes Büro
- Office in Berlin Mitte
Attraktive Vergütung
- Competitive compensation
- Equity
Gratis oder Vergünstigte Mahlzeiten
- Weekly team lunch
Snacks & Getränke
- Weekly team breakfast
Gesundheits- & Fitnessangebote
- Urban Sports Club membership
Betriebliche Altersvorsorge
- Company pension scheme (20% employer contribution)
Mehr Urlaubstage
- 30 vacation days
Noch nicht perfekt?
- EucalyptusVollzeitmit HomeofficeJuniorBerlin
- Ashby
Product Support Specialist - EMEA(m/w/x)
VollzeitRemoteBerufserfahrenBerlinab 21.000 - 31.000 / Jahr - Pliant
Customer Support Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - topi
Junior Customer Support Agent(m/w/x)
Vollzeitmit HomeofficeJuniorBerlin - Leapsome
Technical Support Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin
Product Support & Operations Specialist(m/w/x)
Supporting a global transit tech provider's platform for agency partners, delivering technical and strategic responses. Prior technical support or client-facing experience preferred. Equity, weekly team lunch.
Anforderungen
- 1-2 years work experience, including internships
- Eagerness to grow in fast-paced, mission-driven environment
- Prior experience in technical support or client-facing role
- Meticulousness and analytical skills
- Strong process orientation
- Ability to manage multiple priorities
- Entrepreneurial problem-solving skills
- Challenge status quo mindset
- Proactive search for smarter solutions
- Natural communication skills
- Fluency in additional language (German, Spanish, Arabic, French, Italian, Dutch, or Japanese) (plus)
Aufgaben
- Learn Via's platform, tools, and industry context
- Prioritize operational issues
- Deliver technical and strategic responses
- Build close relationships with partners
- Understand partner realities and pain points
- Advise partners to improve deployment outcomes
- Collaborate with Product, Engineering, and Operations teams
- Address challenges across multiple functions
- Identify product and process improvement opportunities
- Liaise between partners and technical teams
- Shape prioritization and scalability decisions
Berufserfahrung
- 1 - 2 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Hybrid work
Modernes Büro
- Office in Berlin Mitte
Attraktive Vergütung
- Competitive compensation
- Equity
Gratis oder Vergünstigte Mahlzeiten
- Weekly team lunch
Snacks & Getränke
- Weekly team breakfast
Gesundheits- & Fitnessangebote
- Urban Sports Club membership
Betriebliche Altersvorsorge
- Company pension scheme (20% employer contribution)
Mehr Urlaubstage
- 30 vacation days
Über das Unternehmen
Via
Branche
Transportation
Beschreibung
The company builds technology that modernizes public transportation systems, enhancing access to jobs, healthcare, and education.
Noch nicht perfekt?
- Eucalyptus
Patient Support Specialist(m/w/x)
Vollzeitmit HomeofficeJuniorBerlin - Ashby
Product Support Specialist - EMEA(m/w/x)
VollzeitRemoteBerufserfahrenBerlinab 21.000 - 31.000 / Jahr - Pliant
Customer Support Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - topi
Junior Customer Support Agent(m/w/x)
Vollzeitmit HomeofficeJuniorBerlin - Leapsome
Technical Support Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin