Interactive Brokers
Windows Platform Engineer - Support(m/w/x)
Vollzeitnur vor OrtBerufserfahren
Zug
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Dein persönlicher KI-Karriere-Agent
NTNTT DATA
IT Support Analyst(m/w/x)
Risch-Rotkreuz
VollzeitVor OrtJunior
Nejo KI-Zusammenfassung
Desktop and laptop support for Windows/Mac, including LAN and peripheral maintenance. Troubleshooting and configuring Windows/iOS devices required. Daytime working hours, with equipment setup.
Anforderungen
- Solid written and oral communication skills
- Ability to document IT problems thoroughly
- Troubleshooting and configuring Windows and iOS devices
- Ability to lift/move/set-up computer equipment
- Working knowledge of basic hardware and software
- Diagnostic and problem-solving skills
- Associate’s Degree or technical institute degree/certificate in Computer Science, Information Systems, or related field (or equivalent work experience)
- Experience troubleshooting, installing, and upgrading in Windows 7 and Windows 10 enterprise environment
- Experience troubleshooting in Mac OSX environment a plus
- Ideally 1 to 3 years of work experience in computer systems or IT support
Aufgaben
- Provide desktop and laptop support for Windows and Mac systems
- Assist users in solving IT problems using hardware and software tools
- Support, install, and maintain local area networks and related IT peripherals
- Install and support hardware and software components for user groups
- Perform preventive maintenance and test equipment
- Evaluate system configuration and software for effective hardware use
- Provide positive customer experiences when working with users
- Use ServiceNow ticketing system daily to triage tickets, escalations, and issues
- Deploy new systems, including setup, imaging, software installation, and data migration
- Resolve hardware driver conflicts, user profile corruption, and operating system errors
- Troubleshoot Symantec, SCCM, and BitLocker encryption issues
- Configure local and networked printers
- Install software
- Support conference and meeting systems, including client-approved software
- Provide remote access support
- Configure and deploy mobile devices (iOS and Android)
- Manage Knowledge Base Articles, including proofreading, revising, and ensuring content comprehension
- Process security requests involving malicious software and vulnerability investigations
- Perform other IT Service Desk tasks as needed within the contract scope
Berufserfahrung
- 1 - 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- Windows 7
- Windows 10
- Windows 11
- Mac OSX
- Active Directory
- iOS
- Android
- Microsoft Office
- Microsoft Office 365
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens NTT DATA erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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NTNTT DATA
IT Support Analyst(m/w/x)
Risch-Rotkreuz
VollzeitVor OrtJunior
Nejo KI-Zusammenfassung
Desktop and laptop support for Windows/Mac, including LAN and peripheral maintenance. Troubleshooting and configuring Windows/iOS devices required. Daytime working hours, with equipment setup.
Anforderungen
- Solid written and oral communication skills
- Ability to document IT problems thoroughly
- Troubleshooting and configuring Windows and iOS devices
- Ability to lift/move/set-up computer equipment
- Working knowledge of basic hardware and software
- Diagnostic and problem-solving skills
- Associate’s Degree or technical institute degree/certificate in Computer Science, Information Systems, or related field (or equivalent work experience)
- Experience troubleshooting, installing, and upgrading in Windows 7 and Windows 10 enterprise environment
- Experience troubleshooting in Mac OSX environment a plus
- Ideally 1 to 3 years of work experience in computer systems or IT support
Aufgaben
- Provide desktop and laptop support for Windows and Mac systems
- Assist users in solving IT problems using hardware and software tools
- Support, install, and maintain local area networks and related IT peripherals
- Install and support hardware and software components for user groups
- Perform preventive maintenance and test equipment
- Evaluate system configuration and software for effective hardware use
- Provide positive customer experiences when working with users
- Use ServiceNow ticketing system daily to triage tickets, escalations, and issues
- Deploy new systems, including setup, imaging, software installation, and data migration
- Resolve hardware driver conflicts, user profile corruption, and operating system errors
- Troubleshoot Symantec, SCCM, and BitLocker encryption issues
- Configure local and networked printers
- Install software
- Support conference and meeting systems, including client-approved software
- Provide remote access support
- Configure and deploy mobile devices (iOS and Android)
- Manage Knowledge Base Articles, including proofreading, revising, and ensuring content comprehension
- Process security requests involving malicious software and vulnerability investigations
- Perform other IT Service Desk tasks as needed within the contract scope
Berufserfahrung
- 1 - 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- Windows 7
- Windows 10
- Windows 11
- Mac OSX
- Active Directory
- iOS
- Android
- Microsoft Office
- Microsoft Office 365
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens NTT DATA erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
NTT DATA
Branche
IT
Beschreibung
NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100.
Noch nicht perfekt?
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