Dein persönlicher KI-Karriere-Agent
Incident Manager(m/w/x)
Orchestrating incident operations processes for a European digital investment platform. ITIL certification and banking IT production knowledge required. International relocation support, work from abroad option.
Anforderungen
- Technical degree or comparable further training
- Knowledge of IT production and operations in a bank
- Familiarity with ITIL standards, ideally with ITIL certificates
- Strong agile mindset
- Willingness to work cooperatively in interdisciplinary teams
- Customer, solution, and service orientation
- Conceptual, analytical, and communication skills
- Willingness to participate in on-call duty
- Very good written and spoken German
- Very good written and spoken English
Aufgaben
- Coordinate interdepartmental and provider collaboration
- Design incident operations processes
- Manage incident operations processes
- Monitor incident operations processes
- Orchestrate incident operations processes
- Establish quality improvement measures
- Follow up on quality improvement measures
- Manage major incident process
- Correct errors sustainably
- Conduct root cause analyses
- Communicate with management
- Report to management
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- ITIL standards
Benefits
Sonstige Vorteile
- International relocation support
- Complimentary Scalable Capital PRIME+ Broker subscription
Workation & Sabbatical
- Work from abroad opportunity
Betriebliche Altersvorsorge
- Company pension scheme
Öffi Tickets
- 50% contribution for Deutschland Jobticket
Mitarbeiterrabatte
- Flexible and discounted sports activities
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Incident Manager(m/w/x)
Orchestrating incident operations processes for a European digital investment platform. ITIL certification and banking IT production knowledge required. International relocation support, work from abroad option.
Anforderungen
- Technical degree or comparable further training
- Knowledge of IT production and operations in a bank
- Familiarity with ITIL standards, ideally with ITIL certificates
- Strong agile mindset
- Willingness to work cooperatively in interdisciplinary teams
- Customer, solution, and service orientation
- Conceptual, analytical, and communication skills
- Willingness to participate in on-call duty
- Very good written and spoken German
- Very good written and spoken English
Aufgaben
- Coordinate interdepartmental and provider collaboration
- Design incident operations processes
- Manage incident operations processes
- Monitor incident operations processes
- Orchestrate incident operations processes
- Establish quality improvement measures
- Follow up on quality improvement measures
- Manage major incident process
- Correct errors sustainably
- Conduct root cause analyses
- Communicate with management
- Report to management
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- ITIL standards
Benefits
Sonstige Vorteile
- International relocation support
- Complimentary Scalable Capital PRIME+ Broker subscription
Workation & Sabbatical
- Work from abroad opportunity
Betriebliche Altersvorsorge
- Company pension scheme
Öffi Tickets
- 50% contribution for Deutschland Jobticket
Mitarbeiterrabatte
- Flexible and discounted sports activities
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Scalable GmbH
Branche
Other
Beschreibung
Scalable Capital is a leading digital investment and banking platform, empowering people across Europe to shape their finances.
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