noris network AG
IT Service Manager(m/w/x)
VollzeitRemoteSenior
Nürnberg, Aschheim, Berlin, Hof
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
YUYunex Traffic
IT Infrastructure Service Manager Network and Datacenter(m/w/x)
München
Vollzeit, Teilzeitmit HomeofficeBerufserfahren
Nejo KI-Zusammenfassung
Managing global network and datacenter services lifecycle for intelligent transport systems. Several years of IT service management experience, preferably in international, mid-sized business, required. 30 days vacation, 2-3 days remote work per week.
Anforderungen
- Completed university degree in IT, Computer Science, Business Informatics, or comparable field; alternatively, vocational IT training with relevant experience
- Several years of IT Service Management experience, preferably in international, mid-sized business
- Solid technical understanding of network and datacenter infrastructures
- Hands-on experience operating and managing infrastructure services
- Proven experience managing external service providers
- Proven experience coordinating internal and external stakeholders
- In-depth knowledge of ITIL or comparable service management frameworks
- In-depth knowledge of incident, problem, and service level management
- Experience at the interface between IT and business functions
- Strong focus on service quality and user satisfaction
- Good understanding of service-related financials (budgeting, cost control, forecasting) is an advantage
- Structured and solution-oriented working style
- High level of ownership and accountability
- Strong communication and stakeholder management skills
- Ability to collaborate across different organizational levels
- Ability to collaborate in an international environment
- Business fluent English
- German language skills are a plus
Aufgaben
- Manage full lifecycle of Global Network and Datacenter services
- Serve as key contact for business stakeholders
- Deliver high user satisfaction
- Manage relationships with IT and service providers
- Handle incidents, problems, and escalations effectively
- Own service-related financials
- Budget, control costs, and forecast
- Ensure service availability, resilience, and continuity
- Monitor performance against SLAs
- Evaluate provider and local team performance
- Manage claims and lead service improvement
- Take hands-on approach to service operations
- Ensure effective service delivery and stability
- Define and align provider landscape and sourcing strategy
- Oversee execution of strategic objectives
- Coordinate service introduction and transition
- Support unit and integration testing
- Document processes and procedures
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- ITIL
Benefits
Flexibles Arbeiten
- Flexible working hours
- 2-3 days remote work per week
Lockere Unternehmenskultur
- Open and diverse corporate culture
Mehr Urlaubstage
- 30 days of vacation
Boni & Prämien
- Christmas bonus
- Other collectively agreed special payments
Betriebliche Altersvorsorge
- Company pension plan
- Contribution to private pension provision
Sonstige Zulagen
- Childcare allowance
- €40 monthly benefits in kind
Weiterbildungsangebote
- Extensive training opportunities
- Online learning platform
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Yunex Traffic erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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München
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Nejo KI-Zusammenfassung
Managing global network and datacenter services lifecycle for intelligent transport systems. Several years of IT service management experience, preferably in international, mid-sized business, required. 30 days vacation, 2-3 days remote work per week.
Anforderungen
- Completed university degree in IT, Computer Science, Business Informatics, or comparable field; alternatively, vocational IT training with relevant experience
- Several years of IT Service Management experience, preferably in international, mid-sized business
- Solid technical understanding of network and datacenter infrastructures
- Hands-on experience operating and managing infrastructure services
- Proven experience managing external service providers
- Proven experience coordinating internal and external stakeholders
- In-depth knowledge of ITIL or comparable service management frameworks
- In-depth knowledge of incident, problem, and service level management
- Experience at the interface between IT and business functions
- Strong focus on service quality and user satisfaction
- Good understanding of service-related financials (budgeting, cost control, forecasting) is an advantage
- Structured and solution-oriented working style
- High level of ownership and accountability
- Strong communication and stakeholder management skills
- Ability to collaborate across different organizational levels
- Ability to collaborate in an international environment
- Business fluent English
- German language skills are a plus
Aufgaben
- Manage full lifecycle of Global Network and Datacenter services
- Serve as key contact for business stakeholders
- Deliver high user satisfaction
- Manage relationships with IT and service providers
- Handle incidents, problems, and escalations effectively
- Own service-related financials
- Budget, control costs, and forecast
- Ensure service availability, resilience, and continuity
- Monitor performance against SLAs
- Evaluate provider and local team performance
- Manage claims and lead service improvement
- Take hands-on approach to service operations
- Ensure effective service delivery and stability
- Define and align provider landscape and sourcing strategy
- Oversee execution of strategic objectives
- Coordinate service introduction and transition
- Support unit and integration testing
- Document processes and procedures
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- ITIL
Benefits
Flexibles Arbeiten
- Flexible working hours
- 2-3 days remote work per week
Lockere Unternehmenskultur
- Open and diverse corporate culture
Mehr Urlaubstage
- 30 days of vacation
Boni & Prämien
- Christmas bonus
- Other collectively agreed special payments
Betriebliche Altersvorsorge
- Company pension plan
- Contribution to private pension provision
Sonstige Zulagen
- Childcare allowance
- €40 monthly benefits in kind
Weiterbildungsangebote
- Extensive training opportunities
- Online learning platform
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Yunex Traffic erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Yunex Traffic
Branche
Transportation
Beschreibung
Das Unternehmen ist ein führendes, weltweit tätiges Unternehmen für intelligente Verkehrslösungen mit Hauptsitz in Deutschland.
Noch nicht perfekt?
- noris network AG
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