Dein persönlicher KI-Karriere-Agent
Guest Experience Specialist & Hotel receptionist(m/w/x)
Welcoming guests, booking local attractions, and arranging group activities for a hotel. Extensive local area knowledge and customer service skills required. 4 weeks paid holiday, healthcare contribution, and generous parental leave.
Anforderungen
- Hospitality background with proven receptionist experience
- Extensive local area knowledge
- Outstanding communication and interpersonal skills
- Customer service skills
- Proactive and detail-oriented approach
- Ability to multitask
- Ability to work independently
- Confidentiality maintenance
- High level of professionalism
- Positive attitude
- Open-mindedness
- Punctuality
- Flexibility
- High organization skills
- Skilled in time management
- Fluent French
- Fluent English
- Advantageous German or Spanish
- Proficient with computer applications
- Microsoft Office proficiency
- Protel knowledge is an asset
Aufgaben
- Welcome guests warmly
- Engage proactively with guests
- Recommend and book local attractions
- Arrange group services and activities
- Address guest complaints promptly
- Handle mail and packages
- Maintain guest records
- Smooth check-in and check-out
- Make room and restaurant reservations
- Correspond by email
- Invoice services and payments
- Communicate daily and forecast information
- Collect and verify data
- Manage safety operations
- Work irregular hours including evenings and weekends
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Pflichtschulabschluss
Sprachen
- Französisch – verhandlungssicher
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Spanisch – Grundkenntnisse
Tools & Technologien
- Microsoft Office
- Protel
Benefits
Mehr Urlaubstage
- Paid holidays beyond legal requirements
Gesundheits- & Fitnessangebote
- Healthcare contribution
Mentale Gesundheitsförderung
- Employee Assistance Program
Betriebliche Altersvorsorge
- Strong employer contribution to pension plan
Großzügige Elternzeit
- Generous parental leave
Familienfreundlichkeit
- Comprehensive family support solutions
Weiterbildungsangebote
- Learning and development opportunities
Mitarbeiterrabatte
- Attractive employee discounts
Gefällt dir diese Stelle?
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Guest Experience Specialist & Hotel receptionist(m/w/x)
Welcoming guests, booking local attractions, and arranging group activities for a hotel. Extensive local area knowledge and customer service skills required. 4 weeks paid holiday, healthcare contribution, and generous parental leave.
Anforderungen
- Hospitality background with proven receptionist experience
- Extensive local area knowledge
- Outstanding communication and interpersonal skills
- Customer service skills
- Proactive and detail-oriented approach
- Ability to multitask
- Ability to work independently
- Confidentiality maintenance
- High level of professionalism
- Positive attitude
- Open-mindedness
- Punctuality
- Flexibility
- High organization skills
- Skilled in time management
- Fluent French
- Fluent English
- Advantageous German or Spanish
- Proficient with computer applications
- Microsoft Office proficiency
- Protel knowledge is an asset
Aufgaben
- Welcome guests warmly
- Engage proactively with guests
- Recommend and book local attractions
- Arrange group services and activities
- Address guest complaints promptly
- Handle mail and packages
- Maintain guest records
- Smooth check-in and check-out
- Make room and restaurant reservations
- Correspond by email
- Invoice services and payments
- Communicate daily and forecast information
- Collect and verify data
- Manage safety operations
- Work irregular hours including evenings and weekends
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Pflichtschulabschluss
Sprachen
- Französisch – verhandlungssicher
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Spanisch – Grundkenntnisse
Tools & Technologien
- Microsoft Office
- Protel
Benefits
Mehr Urlaubstage
- Paid holidays beyond legal requirements
Gesundheits- & Fitnessangebote
- Healthcare contribution
Mentale Gesundheitsförderung
- Employee Assistance Program
Betriebliche Altersvorsorge
- Strong employer contribution to pension plan
Großzügige Elternzeit
- Generous parental leave
Familienfreundlichkeit
- Comprehensive family support solutions
Weiterbildungsangebote
- Learning and development opportunities
Mitarbeiterrabatte
- Attractive employee discounts
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Nestle Operational Services Worldwide SA
Branche
Food
Beschreibung
Das Unternehmen ist ein zertifiziertes B Corp-Unternehmen, das soziale und ökologische Standards erfüllt und Gewinn mit Nachhaltigkeit in Einklang bringt.
Noch nicht perfekt?
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Vollzeitnur vor OrtBerufserfahrenLausanne, Morgesab CHF 23 / Stunde - FELFEL
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Vollzeitnur vor OrtJuniorZürich, Lausanne - Nord Anglia Education
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Vollzeitnur vor OrtSeniorPully