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SOSobi

Global Omnichannel Customer Engagement Lead(m/w/x)

München
Vollzeitmit HomeofficeSenior
Jetzt bewerben

Developing omnichannel engagement strategies for rare disease pharmaceuticals. Global digital project leadership experience required. 4-day work week, company car for private use.

Anforderungen

  • University degree in Marketing, Engineering, Data, or Computer Science
  • Digital/omnichannel experience at regional or global level
  • Leading extensive digital projects in pharmaceutical industry
  • Additional commercial experiences including sales, marketing, and business intelligence
  • Desirable experience in Cardiometabolic disorders
  • Proficiency with CRM ecosystems
  • Data driven with strong data and analytics skills
  • Desirable experience in data flows/warehouse
  • Experience in marketing automation across different customer segments
  • Ability to communicate complex digital strategies in simple narratives
  • Cross-cultural leadership skills
  • Effective communication skills
  • Team working skills
  • Multi stakeholder project management experience
  • Leadership experience
  • Delivering results on time and within budget
  • Flexibility
  • Ability to manage change
  • Operate in an environment of uncertainty
  • Fluency in written and spoken English
  • Desirable additional European language skill

Aufgaben

  • Develop omnichannel plans aligned to brand strategy
  • Advise on campaign execution approach across markets
  • Roll out best practice guidance to affiliates
  • Collaborate with cross-functional teams to create personalized journeys
  • Develop omnichannel guidance and governance through playbooks
  • Champion strong customer engagement through omnichannel strategies
  • Build digital content with consistent messaging and visuals
  • Support brand teams with communication goals across non-personal channels
  • Enhance and evolve Sobi's HCP portal
  • Co-create channel capability with global and affiliate colleagues
  • Set clear KPIs and monitor campaign performance
  • Suggest campaign enhancements
  • Support line manager in developing omnichannel and digital roadmaps
  • Assess future trends in customer engagement
  • Operate with high ethical standards
  • Ensure completion of required training
  • Adhere to local regulations and policies
  • Work cross-functionally and cross-company

Berufserfahrung

  • ca. 4 - 6 Jahre

Ausbildung

  • Bachelor-Abschluss

Sprachen

  • Englisch – verhandlungssicher
  • Baskisch – Grundkenntnisse

Tools & Technologien

  • Veeva
  • Qlick
  • Power BI
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Sobi erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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