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SASalesforce

Global Account Solution Engineer - Luxury(m/w/x)

Lausanne
VollzeitVor OrtSenior
AI/ML

Presenting AI CRM solutions to C-suite and IT leaders for high-end clientele, orchestrating internal sales and partner teams. Deep technical acumen in Salesforce AI CRM solutions and strong business understanding required. ESPP, generous education and wellbeing budgets, family-friendly policies.

Anforderungen

  • Strong collaboration skills
  • Enjoyment of teamwork
  • Technically sharp professional
  • Deep technical acumen (Salesforce context)
  • Strong business understanding
  • Exceptional interpersonal finesse
  • Ability to build trust with C-suite/IT decision-makers
  • Guidance through complex conversations
  • Demonstrating solution value
  • Team spirit
  • Mutual respect
  • High-performance mindset
  • Desire for team success
  • Genuine enjoyment of collaboration
  • Peer support provision
  • Unified work approach
  • Trust and collaboration for autonomy
  • Readiness to be stretched/grow
  • Eagerness to learn
  • Ability to rapidly expand skill set
  • Comfort with uncomfortable situations
  • Seasoned presenter
  • Thriving in objection handling
  • Enjoyment of improvisation
  • Ability to think on feet
  • Ability to build/deliver tailored product demonstrations
  • Technical deep-dives capability
  • Engaging workshop delivery
  • Credible, articulate advisor to IT/business decision-makers
  • Understanding of Salesforce in enterprise architecture
  • Ability to drive innovation
  • Confidence in technology infrastructure
  • Proactive overcoming of technical objections
  • Effective response to RFIs, RFQs, RFPs
  • Support sales teams with competent solutions
  • Strong, consistent project management
  • Ability to orchestrate/delegate to large teams
  • Team engagement and motivation
  • Expectation setting and management
  • Confident articulation of AI value/adoption
  • Cross-functional collaboration
  • Commitment to continuous learning
  • Salesforce certification commitment
  • 6+ years in solution engineering, technical consulting, or equivalent customer-facing technical role
  • Proven hands-on Salesforce platform expertise (architecture, integration, data management)
  • Salesforce certifications (plus)
  • Eagerness to explore new technologies
  • Enjoyment of hands-on learning/testing
  • Ability to connect technology to business outcomes
  • Outgoing, confident communicator
  • Thriving in high-stakes, customer-facing environments
  • Adaptable team player
  • Creativity, curiosity, and ownership
  • Background or keen interest in Luxury/Retail industry

Aufgaben

  • Present solution capabilities to customers
  • Orchestrate internal sales and partner teams
  • Partner with designated account teams
  • Build trust with C-suite and IT leaders
  • Guide customers through complex discussions
  • Overcome technical objections during discussions
  • Demonstrate solutions to business challenges
  • Build and deliver tailored product demos
  • Conduct technical deep-dives
  • Lead engaging workshops
  • Advise IT and business leaders
  • Showcase Salesforce integration into architecture
  • Demonstrate Salesforce innovation capabilities
  • Instill confidence in technology infrastructure
  • Proactively overcome sales cycle objections
  • Respond to RFIs, RFQs, and RFPs
  • Support sales teams with solutions
  • Provide answers to customer requests
  • Manage projects consistently
  • Orchestrate and delegate to specialist teams
  • Keep teams engaged and motivated
  • Set and manage team expectations
  • Articulate value of AI capabilities
  • Promote adoption of AI capabilities
  • Collaborate cross-functionally
  • Commit to continuous learning
  • Pursue Salesforce certifications

Berufserfahrung

6 Jahre

Ausbildung

Abgeschlossene BerufsausbildungODERBachelor-AbschlussODERMaster-Abschluss

Sprachen

EnglischverhandlungssicherFranzösischverhandlungssicher

Tools & Technologien

SalesforceAIAI Agents

Benefits

Attraktive Vergütung

  • Competitive compensation
  • Employee Stock Purchase Plan (ESPP)

Sonstige Zulagen

  • Generous education and wellbeing budgets

Mentoring & Coaching

  • Extensive career development and mentorship opportunities

Familienfreundlichkeit

  • Family-friendly policies

Großzügige Elternzeit

  • Parental leave options
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