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EMEA Sales Director Services(m/w/x)
Leading commercial execution for color management solutions services, driving revenue and customer satisfaction. Proven leadership experience in commercial execution required. Extensive international travel expected.
Anforderungen
- High motivation, goal orientation, and self-starter
- Proven track record of leadership experience
- Strong analytical, organizational, and presentation skills
- Ability to coach and facilitate teamwork
- Bachelor’s degree or MBA (highly desirable)
Aufgaben
- Lead the regional services organization
- Drive strategy and commercial execution
- Achieve revenue and growth targets
- Meet customer satisfaction KPIs
- Develop regional growth strategies
- Manage monthly revenue forecasting
- Perform ad hoc problem-solving analysis
- Report performance results to leadership
- Oversee the service administration team
- Manage customer escalations and resolutions
- Maintain key account and dealer relationships
- Develop pricing and customer presentations
- Coordinate legal approvals for offers
- Meet annually with top ten customers
- Expand recurring service revenue
- Apply VES and commercial fundamentals
- Define cross-functional escalation processes
- Coordinate field service visit planning
- Ensure timely invoice releases
- Collaborate with marketing and sales teams
- Support point of sale contract growth
- Promote value of service care plans
- Develop an agile internal talent funnel
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
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EMEA Sales Director Services(m/w/x)
Leading commercial execution for color management solutions services, driving revenue and customer satisfaction. Proven leadership experience in commercial execution required. Extensive international travel expected.
Anforderungen
- High motivation, goal orientation, and self-starter
- Proven track record of leadership experience
- Strong analytical, organizational, and presentation skills
- Ability to coach and facilitate teamwork
- Bachelor’s degree or MBA (highly desirable)
Aufgaben
- Lead the regional services organization
- Drive strategy and commercial execution
- Achieve revenue and growth targets
- Meet customer satisfaction KPIs
- Develop regional growth strategies
- Manage monthly revenue forecasting
- Perform ad hoc problem-solving analysis
- Report performance results to leadership
- Oversee the service administration team
- Manage customer escalations and resolutions
- Maintain key account and dealer relationships
- Develop pricing and customer presentations
- Coordinate legal approvals for offers
- Meet annually with top ten customers
- Expand recurring service revenue
- Apply VES and commercial fundamentals
- Define cross-functional escalation processes
- Coordinate field service visit planning
- Ensure timely invoice releases
- Collaborate with marketing and sales teams
- Support point of sale contract growth
- Promote value of service care plans
- Develop an agile internal talent funnel
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Über das Unternehmen
X-Rite Pantone
Branche
Manufacturing
Beschreibung
X-Rite Pantone provides end-to-end color management solutions, blending art and science to help customers manage color effectively.
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- CCH Tagetik
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