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Customer Support Engineer - Lab Informatics and Chromatography(m/w/x)
Installing, optimizing, and repairing lab informatics and chromatography systems for life science and diagnostic clients. Knowledge in analytical techniques and method development essential. Agilent Result Bonus, Stock Purchase Plan.
Anforderungen
- Academic degree in science, engineering, or informatics
- Good knowledge in analytical techniques and method development
- User experience in instrument data analysis software
- Valid driver’s license and access to a reliable vehicle
- Strong drive to learn and expand skills
- Excellent written and verbal communication skills in French and English
- Strong attention to detail and processes
Aufgaben
- Provide hands-on technical support to customers
- Install and optimize hardware, software, and network products
- Perform maintenance and repairs on equipment
- Diagnose and resolve product performance issues
- Deliver end-to-end solutions for customers
- Guide and train users on preventive maintenance and configurations
- Assist users in utilizing high-end features of Agilent's systems
- Collaborate with the sales team for tailored consulting
- Participate in training courses to stay updated on products
Ausbildung
- Bachelor-Abschluss
Sprachen
- Französisch – verhandlungssicher
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Benefits
Boni & Prämien
- Agilent Result Bonus
Attraktive Vergütung
- Stock Purchase Plan
Sonstige Vorteile
- Life Insurance
Betriebliche Altersvorsorge
- Pension
Gesundheits- & Fitnessangebote
- Healthcare
Mentale Gesundheitsförderung
- Employee Assistance Program
Team Events & Ausflüge
- Company activities
Flexibles Arbeiten
- Remote work option
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Customer Support Engineer - Lab Informatics and Chromatography(m/w/x)
Installing, optimizing, and repairing lab informatics and chromatography systems for life science and diagnostic clients. Knowledge in analytical techniques and method development essential. Agilent Result Bonus, Stock Purchase Plan.
Anforderungen
- Academic degree in science, engineering, or informatics
- Good knowledge in analytical techniques and method development
- User experience in instrument data analysis software
- Valid driver’s license and access to a reliable vehicle
- Strong drive to learn and expand skills
- Excellent written and verbal communication skills in French and English
- Strong attention to detail and processes
Aufgaben
- Provide hands-on technical support to customers
- Install and optimize hardware, software, and network products
- Perform maintenance and repairs on equipment
- Diagnose and resolve product performance issues
- Deliver end-to-end solutions for customers
- Guide and train users on preventive maintenance and configurations
- Assist users in utilizing high-end features of Agilent's systems
- Collaborate with the sales team for tailored consulting
- Participate in training courses to stay updated on products
Ausbildung
- Bachelor-Abschluss
Sprachen
- Französisch – verhandlungssicher
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Benefits
Boni & Prämien
- Agilent Result Bonus
Attraktive Vergütung
- Stock Purchase Plan
Sonstige Vorteile
- Life Insurance
Betriebliche Altersvorsorge
- Pension
Gesundheits- & Fitnessangebote
- Healthcare
Mentale Gesundheitsförderung
- Employee Assistance Program
Team Events & Ausflüge
- Company activities
Flexibles Arbeiten
- Remote work option
Über das Unternehmen
Agilent Technologies
Branche
Healthcare
Beschreibung
The company provides life science, diagnostic, and applied market laboratories worldwide with instruments, services, and expertise.
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