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ME
Merkle Switzerland AG
letzten Monat

CRM/Commerce Technical Lead(m/w/x)

Genf
Vollzeitmit HomeofficeBerufserfahren

Beschreibung

In this role, you will lead the architecture and development of CRM solutions, ensuring robust delivery while managing client relationships and guiding engineering teams. Your expertise will help translate technical needs into business solutions, all while adhering to best practices and compliance standards.

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Anforderungen

  • •Fluency in English
  • •Fluency in French (advantageous)
  • •Extensive Salesforce expertise
  • •Deep understanding of Salesforce B2B Commerce and Experience Cloud
  • •Experience with Microsoft D365
  • •Experience with other platforms (advantageous)
  • •Hands-on capability to design and deliver solutions end to end
  • •Strong understanding of system integration using APIs and middleware
  • •Experience working in Agile environments
  • •Understanding of high-end luxury business markets (advantageous)

Berufserfahrung

ca. 1 - 4 Jahre

Aufgaben

  • •Oversee architecture and development in the CRM and Loyalty domain
  • •Ensure adherence to coding standards and security guidelines
  • •Manage environments, deployments, and release processes
  • •Contribute to technology evaluations and design governance
  • •Launch cloud CRM integrated solutions across multiple regions
  • •Document business needs at global and local levels
  • •Drive fit gap analyses for CRM global rollouts
  • •Translate technical concepts into clear business language
  • •Refine business contexts into solution designs
  • •Create diagrams and documentation using UML or similar languages
  • •Act as a subject matter expert for client engagements
  • •Understand data and analytics needs for CRM and Loyalty platforms
  • •Ensure compliance with data privacy and regulatory requirements
  • •Lead and guide engineering teams of varying experience levels
  • •Shape and scale engineering teams to improve delivery practices
  • •Manage client relationships and drive work independently
  • •Adapt to technology constraints and evolving business requirements
  • •Communicate effectively with technical teams and stakeholders
  • •Maintain a customer-centric approach focused on business value
  • •Take ownership of content within the CRM and Loyalty field

Tools & Technologien

SalesforceMicrosoft D365

Sprachen

Englisch – fließend

Französisch – Grundkenntnisse

Benefits

Flexibles Arbeiten

  • •Flexible working hours
  • •Independent home office management

Sinnstiftende Arbeit

  • •2 volunteer days

Mehr Urlaubstage

  • •3 extra wellness days

Mentale Gesundheitsförderung

  • •Mental Health First Aider
  • •Employee Assistance program

Modernes Büro

  • •State-of-the-art office space

Ergonomischer Arbeitsplatz

  • •Ergonomically equipped workstations

Lockere Unternehmenskultur

  • •Pet friendly offices

Weiterbildungsangebote

  • •Full access to Dentsu Academy
  • •On-site learning sessions
  • •Online language courses

Sonstige Zulagen

  • •40 additional hours for development

Mitarbeiterrabatte

  • •Corporate benefits platform

Boni & Prämien

  • •Referral bonus program

Workation & Sabbatical

  • •Workation possibility

Team Events & Ausflüge

  • •Team events
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Merkle Switzerland AG erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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