Community Specialist, Institutional Communities(m/w/x)

Beschreibung

You will drive the success of the company's institutional communities by blending hands-on event logistics with data-driven engagement and seamless communication management across the organization.

Anforderungen

• •Ability to work on site
• •Confident executive communication and management
• •Detail-oriented, reliable, and efficient
• •Event planning and logistics management
• •Digital platform management and data analysis
• •Innovative thinking and AI usage
• •Timely responsiveness and record maintenance
• •Consistent stakeholder communication and information management
• •University-level education and learning mindset
• •3+ years of relevant experience
• •Excellent oral and written English
• •Analytical skills and data/AI interest
• •Strong organizational skills and resourcefulness
• •Ability to handle multiple tasks simultaneously

Aufgaben

• •Plan and deliver community events
• •Provide on-site event support
• •Track operational tasks and follow-ups
• •Analyze community engagement data using AI tools
• •Develop sessions and prepare event agendas
• •Coordinate with internal teams for event delivery
• •Manage community inboxes and route inquiries
• •Draft written content for community communications
• •Distribute communications via Salesforce Marketing Cloud
• •Maintain accurate records in Salesforce and MyForum
• •Develop marketing and engagement materials
• •Schedule executive and member onboarding calls
• •Manage shared team timelines and to-do lists
• •Coordinate operational planning for annual events

Tools & Technologien