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Business Analyst - Client Lifecycle Management (CLM)(m/w/x)
Bridging client needs with development teams for Avaloq CLM software. Bachelor's degree and banking/BA experience required. Hybrid work, flexible hours.
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Anforderungen
- Bachelor's Degree in Computer Science, Engineering or equivalent
- Proven Business Analyst experience or significant banking/financial services industry experience with strong business analysis responsibilities
- Strong analytical and problem-solving skills
- Excellent communication and client-orientation skills
- Self-motivated, proactive, organized working approach
- Passion for continuous learning
- Knowledge and experience in RDBMS, Oracle SQL, Oracle PL/SQL
- Experience in application support, incident management, or service operations
- Knowledge of CLM, AML, KYC, onboarding, and related third-party solutions
- Familiarity with cloud environments and containerization technologies
- Knowledge of Avaloq Core with certification
Aufgaben
- Act as key link between clients, service teams, and development
- Analyse business requirements
- Investigate and resolve production incidents
- Ensure smooth operation of business-critical applications
- Work closely with clients and stakeholders to deliver solutions
- Ensure stable and efficient operation of CLM/CRM solutions
- Analyse and consolidate client requirements
- Translate business needs into functional and technical specifications
- Manage incidents and service requests end-to-end
- Triage, impact analyse, troubleshoot, coordinate, and resolve issues
- Act as trusted point of contact for clients and stakeholders
- Manage expectations and ensure effective communication
- Support onboarding of new banking services
- Support testing activities, including functional validation and UAT
- Contribute to product enhancements and new functionalities
- Maintain clear documentation
- Promote knowledge sharing and best practices
Berufserfahrung
Ausbildung
Sprachen
Tools & Technologien
Benefits
- Hybrid working
- Flexible working
- Work-life balance
- Fantastic Avaloq culture
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Avaloq erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei AvaloqÜber das Unternehmen
The company is an industry-leading provider of wealth management technology and services for financial institutions worldwide.
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