Dein persönlicher KI-Karriere-Agent
(Senior) Director Service Portfolio & Enablement(m/w/x)
Global commercialization of service products and digital solutions for lab processes. P&L responsibility and Life Sciences field service experience required. 4-day work week, company car for private use.
Anforderungen
- Bachelor's degree in Life Sciences, Engineering, Sciences, or Economics
- MSc or MBA preferred
- 3+ years experience in Service Management or capital goods
- Proven P&L responsibility
- Experience in Field Service in Life Sciences, CDx or Biopharma
- Leadership skills with confidence, motivation, decisiveness, flexibility, and sound business judgment
- Experience developing and commercializing service products
- Experience with digital offerings
- International management experience
- Global scope experience ideally
- Fluent English (verbal and written)
- German or other languages are a plus
- Willingness to travel approximately 30% or more
Aufgaben
- Lead Tecan’s Service Enablement Center of Excellence
- Empower service teams to deliver outstanding, innovative, and commercially successful services
- Design and implement global commercialization strategies for service products
- Develop and roll out innovative digital service solutions
- Create and implement new business models for field service and support
- Grow service sales and recurring revenues
- Ensure profitability of the Service Portfolio & Enablement P&L
- Guide strategic direction of global product training programs
- Continuously improve product training and 2nd level support
- Standardize and optimize service processes and tools
- Enhance customer satisfaction through exceptional service experiences
- Champion operational excellence in service delivery
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – Grundkenntnisse
Benefits
Attraktive Vergütung
- Comprehensive compensation and benefits package
Lockere Unternehmenskultur
- Great Place to Work certification
- Home
- Jobs in der Schweiz
- Maennedorf
- (Senior) Director Service Portfolio & Enablement(Senior) Director Service Portfolio & Enablement bei Tecan
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- Home
- Jobs in der Schweiz
- Maennedorf
- (Senior) Director Service Portfolio & Enablement(Senior) Director Service Portfolio & Enablement bei Tecan
(Senior) Director Service Portfolio & Enablement(m/w/x)
Global commercialization of service products and digital solutions for lab processes. P&L responsibility and Life Sciences field service experience required. 4-day work week, company car for private use.
Anforderungen
- Bachelor's degree in Life Sciences, Engineering, Sciences, or Economics
- MSc or MBA preferred
- 3+ years experience in Service Management or capital goods
- Proven P&L responsibility
- Experience in Field Service in Life Sciences, CDx or Biopharma
- Leadership skills with confidence, motivation, decisiveness, flexibility, and sound business judgment
- Experience developing and commercializing service products
- Experience with digital offerings
- International management experience
- Global scope experience ideally
- Fluent English (verbal and written)
- German or other languages are a plus
- Willingness to travel approximately 30% or more
Aufgaben
- Lead Tecan’s Service Enablement Center of Excellence
- Empower service teams to deliver outstanding, innovative, and commercially successful services
- Design and implement global commercialization strategies for service products
- Develop and roll out innovative digital service solutions
- Create and implement new business models for field service and support
- Grow service sales and recurring revenues
- Ensure profitability of the Service Portfolio & Enablement P&L
- Guide strategic direction of global product training programs
- Continuously improve product training and 2nd level support
- Standardize and optimize service processes and tools
- Enhance customer satisfaction through exceptional service experiences
- Champion operational excellence in service delivery
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – Grundkenntnisse
Benefits
Attraktive Vergütung
- Comprehensive compensation and benefits package
Lockere Unternehmenskultur
- Great Place to Work certification
Über das Unternehmen
Tecan
Branche
Healthcare
Beschreibung
Tecan verbessert das Leben und die Gesundheit von Menschen durch die Skalierung von Gesundheitsinnovationen. Das Unternehmen liefert Produkte, Dienstleistungen und Lösungen für präzise und reproduzierbare Laborprozesse und medizinische Verfahren.
Noch nicht perfekt?
- Carl Zeiss AG
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Senior Director Embedded Software Components(m/w/x)
Vollzeitnur vor OrtSeniorStäfa - 6129 Augusta Life Sciences Switzerland
Field Service Associate(m/w/x)
Vollzeitnur vor OrtBerufserfahrenAllschwil, Basel, Bern, Zürichab CHF 80.000 - 100.000 / Jahr - HITACHI ENERGY LTD
Service Campaign Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahrenZürich - Carl Zeiss AG, Switzerland
Head of Sales & Service IQS(m/w/x)
Vollzeitnur vor OrtManagementFeldbach