Dein persönlicher KI-Karriere-Agent
Technical Customer Success Consultant(m/w/x)
Guiding clients through Adverity platform solution design and data setup. SaaS or MarTech client-facing experience required. Flexible hours, internal shares program.
Anforderungen
- 2–3 years of experience in SaaS, MarTech, or data analytics
- Exposure to client-facing projects or consulting
- Experience onboarding and guiding clients on software platforms
- Strong analytical skills
- Problem-solving mindset
- Solid grasp of marketing data and analytics
- Advanced Excel skills
- KPI reporting
- Understanding campaign performance and audience metrics
- Confidence in customer-facing work
- Experience with demos, onboarding, and training
- Strong communication skills
- Collaborative mindset
- Passion for helping clients solve business challenges using data
- Excitement for our product
- Fluency in German
- Fluency in English
Aufgaben
- Serve as a trusted consultant and Adverity platform expert
- Guide customers through solution design
- Assist with data setup
- Explain feature use
- Build strong, long-term customer relationships
- Lead onboarding for new clients
- Set up data flows for clients
- Create reporting dashboards for clients
- Connect client datasets for insights
- Translate complex marketing requirements into solutions
- Translate complex business requirements into solutions
- Develop client-friendly solutions
- Monitor existing client engagement
- Share insights to improve the product
- Share insights to improve customer experience
- Support upsell opportunities with Account Management
- Provide product demos
- Share knowledge in team sessions
- Develop knowledge in team sessions
Berufserfahrung
- 2 - 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – fließend
Tools & Technologien
- Excel
Benefits
Flexibles Arbeiten
- Flexible working hours
- Home office
Attraktive Vergütung
- Internal shares program
Sonstige Zulagen
- Lunch allowance
- Training budget
Ergonomischer Arbeitsplatz
- Ergonomic workspace
Moderne Technikausstattung
- Cutting edge technology
Team Events & Ausflüge
- Regular team events
Modernes Büro
- Modern office
Fokus auf Nachhaltigkeit
- Sustainable merch
Sinnstiftende Arbeit
- Social Responsibility Days
Mehr Urlaubstage
- 2 paid days off
Gefällt dir diese Stelle?
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Technical Customer Success Consultant(m/w/x)
Guiding clients through Adverity platform solution design and data setup. SaaS or MarTech client-facing experience required. Flexible hours, internal shares program.
Anforderungen
- 2–3 years of experience in SaaS, MarTech, or data analytics
- Exposure to client-facing projects or consulting
- Experience onboarding and guiding clients on software platforms
- Strong analytical skills
- Problem-solving mindset
- Solid grasp of marketing data and analytics
- Advanced Excel skills
- KPI reporting
- Understanding campaign performance and audience metrics
- Confidence in customer-facing work
- Experience with demos, onboarding, and training
- Strong communication skills
- Collaborative mindset
- Passion for helping clients solve business challenges using data
- Excitement for our product
- Fluency in German
- Fluency in English
Aufgaben
- Serve as a trusted consultant and Adverity platform expert
- Guide customers through solution design
- Assist with data setup
- Explain feature use
- Build strong, long-term customer relationships
- Lead onboarding for new clients
- Set up data flows for clients
- Create reporting dashboards for clients
- Connect client datasets for insights
- Translate complex marketing requirements into solutions
- Translate complex business requirements into solutions
- Develop client-friendly solutions
- Monitor existing client engagement
- Share insights to improve the product
- Share insights to improve customer experience
- Support upsell opportunities with Account Management
- Provide product demos
- Share knowledge in team sessions
- Develop knowledge in team sessions
Berufserfahrung
- 2 - 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – fließend
Tools & Technologien
- Excel
Benefits
Flexibles Arbeiten
- Flexible working hours
- Home office
Attraktive Vergütung
- Internal shares program
Sonstige Zulagen
- Lunch allowance
- Training budget
Ergonomischer Arbeitsplatz
- Ergonomic workspace
Moderne Technikausstattung
- Cutting edge technology
Team Events & Ausflüge
- Regular team events
Modernes Büro
- Modern office
Fokus auf Nachhaltigkeit
- Sustainable merch
Sinnstiftende Arbeit
- Social Responsibility Days
Mehr Urlaubstage
- 2 paid days off
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Adverity
Branche
Marketing
Beschreibung
The company revolutionises the way businesses work with marketing data.
Noch nicht perfekt?
- Netconomy GmbH
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Vollzeitmit HomeofficeBerufserfahrenWienab 55.000 / Jahr - Aleph
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Vollzeitmit HomeofficeBerufserfahrenWienab 53.200 / Jahr - weCreate Data GmbH
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Vollzeitmit HomeofficeSeniorHamburg, Wien