Talon.One
Technical Account Manager, EMEA(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Berlin
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
TATalon.One
Technical Account Manager Lead EMEA(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Leading EMEA Technical Account Management for API-first incentive platforms. Proven leadership of 10+ person teams required. 30 days annual leave, €1,000 learning budget.
Anforderungen
- Leadership style focused on building trust and supportive team culture
- Proven track record leading teams of 10+ people, preferably in TAM or Integration Engineering
- Ability to navigate ambiguity, preference for fast-paced, smaller companies
- Challenging status quo to improve team efficiency and self-sufficiency
- Knowledge of API-first platforms and technical account management for complex integrations
- Support recruitment and onboarding of new team members
- Familiarity with API technologies and tools (REST, SOAP, OAuth, JSON/XML, Postman, Swagger, Workato, Mulesoft, Zapier)
Aufgaben
- Oversee EMEA Technical Account Management team operations
- Ensure high-quality service delivery and client satisfaction
- Transition team to proactive model
- Implement systems for independent issue handling
- Build trust and psychological safety within the team
- Mentor team on problem-solving and client management
- Guide team on technical platform capabilities
- Establish scalable tools and workflows
- Manage team growth and workload distribution
- Stay current with Talon.One platform and API capabilities
- Support team during critical situations
- Serve as technical escalation point for customer issues
- Collaborate with internal resources for issue resolution
- Contribute to proactive technical guidance programs
- Share best practices and strategic client engagement
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- API-first platforms
- REST
- SOAP
- OAuth
- JSON
- XML
- Postman
- Swagger (OpenAPI)
- Workato
- Mulesoft
- Zapier
Benefits
Weiterbildungsangebote
- €1,000 annual learning budget
- Full LinkedIn Learning access
- Free German language courses
Mehr Urlaubstage
- 30 days of annual leave
- Extra paid birthday leave
- Extra paid moving day leave
Sonstige Zulagen
- Home office setup budget
- Monthly home office allowance
Workation & Sabbatical
- Work from abroad up to 90 days
Mentale Gesundheitsförderung
- Mental health support
Mitarbeiterrabatte
- Discounted Urban Sports Club membership
Betriebliche Altersvorsorge
- 20% company subsidy on pension contributions
Öffi Tickets
- Subsidised BVG public transport ticket
Lockere Unternehmenskultur
- Dog-friendly office
Firmenfahrrad
- BusinessBike leasing
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Talon.One erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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Leading EMEA Technical Account Management for API-first incentive platforms. Proven leadership of 10+ person teams required. 30 days annual leave, €1,000 learning budget.
Anforderungen
- Leadership style focused on building trust and supportive team culture
- Proven track record leading teams of 10+ people, preferably in TAM or Integration Engineering
- Ability to navigate ambiguity, preference for fast-paced, smaller companies
- Challenging status quo to improve team efficiency and self-sufficiency
- Knowledge of API-first platforms and technical account management for complex integrations
- Support recruitment and onboarding of new team members
- Familiarity with API technologies and tools (REST, SOAP, OAuth, JSON/XML, Postman, Swagger, Workato, Mulesoft, Zapier)
Aufgaben
- Oversee EMEA Technical Account Management team operations
- Ensure high-quality service delivery and client satisfaction
- Transition team to proactive model
- Implement systems for independent issue handling
- Build trust and psychological safety within the team
- Mentor team on problem-solving and client management
- Guide team on technical platform capabilities
- Establish scalable tools and workflows
- Manage team growth and workload distribution
- Stay current with Talon.One platform and API capabilities
- Support team during critical situations
- Serve as technical escalation point for customer issues
- Collaborate with internal resources for issue resolution
- Contribute to proactive technical guidance programs
- Share best practices and strategic client engagement
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- API-first platforms
- REST
- SOAP
- OAuth
- JSON
- XML
- Postman
- Swagger (OpenAPI)
- Workato
- Mulesoft
- Zapier
Benefits
Weiterbildungsangebote
- €1,000 annual learning budget
- Full LinkedIn Learning access
- Free German language courses
Mehr Urlaubstage
- 30 days of annual leave
- Extra paid birthday leave
- Extra paid moving day leave
Sonstige Zulagen
- Home office setup budget
- Monthly home office allowance
Workation & Sabbatical
- Work from abroad up to 90 days
Mentale Gesundheitsförderung
- Mental health support
Mitarbeiterrabatte
- Discounted Urban Sports Club membership
Betriebliche Altersvorsorge
- 20% company subsidy on pension contributions
Öffi Tickets
- Subsidised BVG public transport ticket
Lockere Unternehmenskultur
- Dog-friendly office
Firmenfahrrad
- BusinessBike leasing
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Talon.One erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Talon.One
Branche
IT
Beschreibung
The company develops a flexible, highly scalable promotions engine using state-of-the-art technologies.
Noch nicht perfekt?
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