Beschreibung

You lead a team in developing market-driven solutions while ensuring compliance and effective communication with stakeholders. Your role includes enhancing workflows, resolving platform issues, and promoting collaboration across departments.

Anforderungen

• •Bachelor's degree in Computer Science
• •3+ years in incident management
• •2+ years leading technical teams
• •Ideally experience in IT and banking
• •Expertise in Web & Mobile
• •Experience in managing incident backlogs
• •Experienced in SQL
• •Nice to have: PL/SQL or Avaloq Script
• •Understanding of compliance standards
• •Track record of successful team leadership
• •Proven experience in team communication
• •Evidence of guiding teams through solutions

Aufgaben

• •Lead daily stand-ups and team meetings.
• •Evaluate team member performance and assign tasks.
• •Promote team cohesion and address conflicts.
• •Monitor workload and redistribute duties as needed.
• •Incorporate team-building activities for collaboration.
• •Collaborate with product managers on market solutions.
• •Ensure compliance with security standards in development.
• •Engage with stakeholders to understand their requirements.
• •Facilitate communication between technical teams and clients.
• •Provide regular status updates and reports to stakeholders.
• •Align business and technical goals through coordination.
• •Identify and rectify inefficiencies in workflows.
• •Devise strategies for workflow enhancements.
• •Collaborate with business analysts on platform processes.
• •Foster cross-departmental cooperation for platform solutions.
• •Investigate root causes of platform incidents.
• •Prioritize and streamline issue resolution.
• •Recommend enhancements to prevent future problems.
• •Collaborate with developers to execute necessary fixes.
• •Maintain a knowledge base on platform solutions.

Tools & Technologien

Benefits