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Sr. IT Operations Technician(m/w/x)
Hands-on L2 IT operations support at a cordless technology manufacturer, resolving complex issues and monitoring Help Desk trends. Solid practical knowledge of MS Windows, AD, M365, basic networking, and first-line SAP support required. Complex enterprise IT environment for global manufacturing.
Anforderungen
- Extensive professional experience as IT Technician, System Administrator, or in a similar role
- Solid practical knowledge of Microsoft Windows environments, Active Directory, and Microsoft 365 services
- Basic networking knowledge, including TCP/IP and LAN/WAN troubleshooting
- Familiarity with ITIL principles and best practices for incident, problem, and change management
- Experience in first-line SAP support
- Proven project management skills
- Knowledge of Operational Technology (OT)
- Very good command of German and English
Aufgaben
- Deliver hands-on L2 on-site support
- Resolve complex issues to maintain efficient operations
- Monitor Help Desk trends and identify recurring challenges
- Drive improvements across IT services
- Facilitate onboarding and training for new IT team members
- Create and share clear training materials for central IT L1 Support
- Act as the primary interface between the manufacturing site and central IT
- Ensure seamless execution of on-site projects
- Provide local insights to guide effective IT solutions
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Windows
- Active Directory
- Microsoft 365
- SAP
Noch nicht perfekt?
- KNOLL Maschinenbau GmbHVollzeitnur vor OrtBerufserfahrenBad Saulgau
- KNOLL Maschinenbau GmbH
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Teamleitung IT - Service & Betrieb(m/w/x)
Vollzeitnur vor OrtSeniorWeingarten - MVZ Labor Ravensburg SE & Co. eGbR
IT-Mitarbeiter Service Desk/ Support(m/w/x)
Vollzeitnur vor OrtBerufserfahrenRavensburg
Sr. IT Operations Technician(m/w/x)
Hands-on L2 IT operations support at a cordless technology manufacturer, resolving complex issues and monitoring Help Desk trends. Solid practical knowledge of MS Windows, AD, M365, basic networking, and first-line SAP support required. Complex enterprise IT environment for global manufacturing.
Anforderungen
- Extensive professional experience as IT Technician, System Administrator, or in a similar role
- Solid practical knowledge of Microsoft Windows environments, Active Directory, and Microsoft 365 services
- Basic networking knowledge, including TCP/IP and LAN/WAN troubleshooting
- Familiarity with ITIL principles and best practices for incident, problem, and change management
- Experience in first-line SAP support
- Proven project management skills
- Knowledge of Operational Technology (OT)
- Very good command of German and English
Aufgaben
- Deliver hands-on L2 on-site support
- Resolve complex issues to maintain efficient operations
- Monitor Help Desk trends and identify recurring challenges
- Drive improvements across IT services
- Facilitate onboarding and training for new IT team members
- Create and share clear training materials for central IT L1 Support
- Act as the primary interface between the manufacturing site and central IT
- Ensure seamless execution of on-site projects
- Provide local insights to guide effective IT solutions
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Windows
- Active Directory
- Microsoft 365
- SAP
Über das Unternehmen
Techtronic Industries ELC GmbH
Branche
Manufacturing
Beschreibung
The company is a world leader in cordless technology, specializing in power tools, accessories, and outdoor power equipment.
Noch nicht perfekt?
- KNOLL Maschinenbau GmbH
IT-Administrator Modern Workplace(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBad Saulgau - KNOLL Maschinenbau GmbH
IT-Administrator Infrastructure & Security(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBad Saulgauab 60.000 - 80.000 / Jahr - KNOLL Maschinenbau GmbH
IT-Administrator Network & Security(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBad Saulgau - GRIESHABER Logistik
Teamleitung IT - Service & Betrieb(m/w/x)
Vollzeitnur vor OrtSeniorWeingarten - MVZ Labor Ravensburg SE & Co. eGbR
IT-Mitarbeiter Service Desk/ Support(m/w/x)
Vollzeitnur vor OrtBerufserfahrenRavensburg