Service Manager – Security Incident Management(m/w/x)

Beschreibung

You will lead the company's global security incident response, using automation and innovative tools to detect threats while managing key stakeholder relationships and service budgets.

Anforderungen

• •Degree in Computer Science, IT, or equivalent
• •Experience in security incident response or similar
• •Experience leading IT security service delivery
• •Good understanding of process management
• •Project management skills and ITIL knowledge
• •Stakeholder or customer management experience
• •Good communication skills in English
• •Self-motivated team player with cooperation skills
• •Performance- and results-oriented mindset

Aufgaben

• •Lead the global Security Incident Management service
• •Engage with global stakeholders on initiatives
• •Manage operations with partners and vendors
• •Develop innovative concepts to enhance performance
• •Govern Security Incident Response use cases
• •Establish proper processes and define KPIs
• •Respond to security incidents effectively
• •Select and optimize security technology tools
• •Automate workflows using SIEM and SOAR
• •Leverage honeypots and sensors to detect attacks
• •Address potential threats and future demands
• •Monitor service quality from operations partners
• •Build long-term relationships with external partners
• •Oversee the service and vendor budgets

Tools & Technologien

Benefits