Cision
Customer Success Manager - GERMAN speaking(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Frankfurt am Main
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NINIQ
Senior Retail Customer Success Consultant(m/w/x)
Frankfurt am Main
VollzeitRemoteSenior
Nejo KI-Zusammenfassung
Customer success partnering with retailer HQ on consumer insights and commercial lead generation at a consumer intelligence firm. Strong customer analytics, shopper insights, and FMCG expertise required. Flexible working environment.
Anforderungen
- Fluent German, excellent English
- Strong experience in customer analytics, loyalty card data, shopper insights, or customer behaviour analysis
- Solid FMCG expertise and understanding of retailer/manufacturer dynamics
- Proven ability to work with senior and C-suite stakeholders
- Experience operating across multiple countries and teams
- High analytical literacy (EPOS, RMS, Panel, loyalty, CPS-like datasets)
- Strong influencing skills and ability to lead without direct authority
- Willingness to challenge client hypotheses, new perspective, positive and creative attitude to problem-solving
- Familiarity with NIQ RMS, CPS, CAS, Discover
- Experience with CRM, loyalty programs, retailer HQ environments
Aufgaben
- Serve as primary Customer Success partner for retailer HQ.
- Act as a trusted advisor.
- Build trusted senior-level relationships.
- Strengthen and develop partnerships.
- Identify commercial leads.
- Lead the insight agenda.
- Connect business questions to data-driven answers.
- Translate business priorities into analytical briefs.
- Apply deep customer analytics expertise.
- Translate customer behavior analytics into actionable insights.
- Deliver compelling recommendations.
- Deliver executive-ready materials.
- Collaborate with analytics, product, RMS, CPS, and CS teams.
- Deliver consistent value through collaboration.
- Ensure cross-country alignment using light coordination processes.
- Engage confidently with senior and C-suite stakeholders.
- Contribute to scaling customer analytics (CPS) capabilities.
- Provide limited shadow service.
- Share best practices.
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- EPOS
- RMS
- Panel
- NIQ RMS
- CPS
- CAS
- Discover
- CRM
Benefits
Flexibles Arbeiten
- Flexible working environment
Gemeinnützige Ausrichtung
- Volunteer time off
Weiterbildungsangebote
- LinkedIn Learning
Mentale Gesundheitsförderung
- Employee Assistance Program (EAP)
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens NIQ erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- NIQ
Analytical Consultant(m/w/x)
VollzeitRemoteBerufserfahrenFrankfurt am Main - Capgemini Invent
Senior Consultant / Manager Data Driven Retail(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin, Frankfurt am Main, Hamburg, Köln, München, Stuttgart - Cision
Customer Success Director - GERMAN speaking(m/w/x)
Vollzeitmit HomeofficeManagementFrankfurt am Main - NIQ
Customer Success Enablement & Excellence Lead(m/w/x)
Vollzeitmit HomeofficeSeniorFrankfurt am Main
NINIQ
Senior Retail Customer Success Consultant(m/w/x)
Frankfurt am Main
VollzeitRemoteSenior
Nejo KI-Zusammenfassung
Customer success partnering with retailer HQ on consumer insights and commercial lead generation at a consumer intelligence firm. Strong customer analytics, shopper insights, and FMCG expertise required. Flexible working environment.
Anforderungen
- Fluent German, excellent English
- Strong experience in customer analytics, loyalty card data, shopper insights, or customer behaviour analysis
- Solid FMCG expertise and understanding of retailer/manufacturer dynamics
- Proven ability to work with senior and C-suite stakeholders
- Experience operating across multiple countries and teams
- High analytical literacy (EPOS, RMS, Panel, loyalty, CPS-like datasets)
- Strong influencing skills and ability to lead without direct authority
- Willingness to challenge client hypotheses, new perspective, positive and creative attitude to problem-solving
- Familiarity with NIQ RMS, CPS, CAS, Discover
- Experience with CRM, loyalty programs, retailer HQ environments
Aufgaben
- Serve as primary Customer Success partner for retailer HQ.
- Act as a trusted advisor.
- Build trusted senior-level relationships.
- Strengthen and develop partnerships.
- Identify commercial leads.
- Lead the insight agenda.
- Connect business questions to data-driven answers.
- Translate business priorities into analytical briefs.
- Apply deep customer analytics expertise.
- Translate customer behavior analytics into actionable insights.
- Deliver compelling recommendations.
- Deliver executive-ready materials.
- Collaborate with analytics, product, RMS, CPS, and CS teams.
- Deliver consistent value through collaboration.
- Ensure cross-country alignment using light coordination processes.
- Engage confidently with senior and C-suite stakeholders.
- Contribute to scaling customer analytics (CPS) capabilities.
- Provide limited shadow service.
- Share best practices.
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- EPOS
- RMS
- Panel
- NIQ RMS
- CPS
- CAS
- Discover
- CRM
Benefits
Flexibles Arbeiten
- Flexible working environment
Gemeinnützige Ausrichtung
- Volunteer time off
Weiterbildungsangebote
- LinkedIn Learning
Mentale Gesundheitsförderung
- Employee Assistance Program (EAP)
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens NIQ erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
NIQ
Branche
Research
Beschreibung
The company is the world’s leading consumer intelligence company, delivering insights into consumer buying behavior and growth pathways.
Noch nicht perfekt?
- Cision
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Vollzeitmit HomeofficeBerufserfahrenFrankfurt am Main - NIQ
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VollzeitRemoteBerufserfahrenFrankfurt am Main - Capgemini Invent
Senior Consultant / Manager Data Driven Retail(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin, Frankfurt am Main, Hamburg, Köln, München, Stuttgart - Cision
Customer Success Director - GERMAN speaking(m/w/x)
Vollzeitmit HomeofficeManagementFrankfurt am Main - NIQ
Customer Success Enablement & Excellence Lead(m/w/x)
Vollzeitmit HomeofficeSeniorFrankfurt am Main