Dein persönlicher KI-Karriere-Agent
Senior IT Support Technician(m/w/x)
Onsite end-user device support and IT asset inventory management. Advanced ServiceNow support and hardware setup required. Basic warehouse operations familiarity, handheld device configuration.
Anforderungen
- Strong 2nd level desktop support skills (Windows 10, VPN, Citrix, Microsoft 365)
- Proficient with end-user devices, mobile device setup (iOS, Android), and peripherals
- Experience with Wi-Fi/WLAN, video conferencing, and collaboration tools
- Basic understanding of warehouse operations and handheld device configuration
- Familiar with IT infrastructure, file/print services, Active Directory, and basic server/network troubleshooting
- Knowledge of ITSM tools, ITIL V3 Foundation certified, and change/risk management awareness
- Strong customer service mindset, problem-solving ability, and end-to-end issue ownership
- Excellent communication, time management, and collaboration skills
- Presentation and training abilities for small groups
- Good English and German skills
Aufgaben
- Support end-user devices onsite
- Manage IT asset inventory
- Maintain IT equipment physically
- Set up and maintain end-user hardware
- Provide advanced IT support via ServiceNow
- Ensure SLA compliance
- Coordinate with vendors for hardware issues
- Take ownership of complex incidents
- Manage IT incidents and problems
- Support local IT projects and rollouts
- Maintain accurate asset records
- Serve as primary IT support
- Support other European sites occasionally
- Participate in IT projects
- Provide remote and on-site support
- Be available on-call
- Represent IT services within the organization
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – fortgeschritten
- Deutsch – fortgeschritten
Tools & Technologien
- Windows 10
- VPN
- Citrix
- Microsoft 365
- iOS
- Android
- Wi-Fi
- WLAN
- Teams Rooms
- IP softphones
- Teams Live Events
- Active Directory
- ServiceNow
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
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Senior IT Support Technician(m/w/x)
Onsite end-user device support and IT asset inventory management. Advanced ServiceNow support and hardware setup required. Basic warehouse operations familiarity, handheld device configuration.
Anforderungen
- Strong 2nd level desktop support skills (Windows 10, VPN, Citrix, Microsoft 365)
- Proficient with end-user devices, mobile device setup (iOS, Android), and peripherals
- Experience with Wi-Fi/WLAN, video conferencing, and collaboration tools
- Basic understanding of warehouse operations and handheld device configuration
- Familiar with IT infrastructure, file/print services, Active Directory, and basic server/network troubleshooting
- Knowledge of ITSM tools, ITIL V3 Foundation certified, and change/risk management awareness
- Strong customer service mindset, problem-solving ability, and end-to-end issue ownership
- Excellent communication, time management, and collaboration skills
- Presentation and training abilities for small groups
- Good English and German skills
Aufgaben
- Support end-user devices onsite
- Manage IT asset inventory
- Maintain IT equipment physically
- Set up and maintain end-user hardware
- Provide advanced IT support via ServiceNow
- Ensure SLA compliance
- Coordinate with vendors for hardware issues
- Take ownership of complex incidents
- Manage IT incidents and problems
- Support local IT projects and rollouts
- Maintain accurate asset records
- Serve as primary IT support
- Support other European sites occasionally
- Participate in IT projects
- Provide remote and on-site support
- Be available on-call
- Represent IT services within the organization
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – fortgeschritten
- Deutsch – fortgeschritten
Tools & Technologien
- Windows 10
- VPN
- Citrix
- Microsoft 365
- iOS
- Android
- Wi-Fi
- WLAN
- Teams Rooms
- IP softphones
- Teams Live Events
- Active Directory
- ServiceNow
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Damco Germany GmbH
Branche
IT
Beschreibung
Das Unternehmen unterstützt global und fördert eine Kultur der Fairness, des Respekts und der Verantwortung.
Noch nicht perfekt?
- MAERSK LOGISTICS & SERVICES FRANCE SAS
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