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Senior ICT Change Management Officer(m/w/x)
Managing ICT change processes and CAB meetings for a European energy clearing house. Experience in regulated IT environments and translating regulatory requirements needed. Childcare facilities, meal allowance, and job ticket.
Anforderungen
- Degree in business informatics, IT management, or comparable field
- Good understanding of change, governance, and control models in regulated IT environment; DORA experience advantageous
- Experience in operational management and coordination of IT/ICT processes
- Experience working with audit, compliance, risk, or control functions
- Ability to translate regulatory requirements into pragmatic, operationally viable processes
- Strong teamwork and communication skills; confident professional presence
- Fluent German and English skills (B2)
- Ideally, experience automating/analyzing ITSM processes/data (scripting, low-code/no-code, JQL, AQL)
Aufgaben
- Manage and monitor ICT Change Management process
- Oversee CAB processes and ICT change coordination
- Review and assess ICT changes within the team
- Develop and maintain group-wide maintenance windows
- Coordinate change plans and change calendars
- Collaborate with IT Operations, IT Products, and business units
- Work with Risk, Compliance, and ICS functions
- Support internal and external audits with documentation
- Create and analyze KPIs and reports
- Use Jira and Power BI for operational transparency
- Contribute to tooling and automation development
- Support process improvements in IT Service Management
- Ensure compliance with governance and ICT risk requirements
- Adhere to DORA requirements
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- DORA
- JQL
- AQL
Benefits
Attraktive Vergütung
- Attractive salary package
Kinderbetreuung
- Childcare facilities
Sonstige Zulagen
- Meal allowance
Öffi Tickets
- Job ticket
Gesundheits- & Fitnessangebote
- Sport and recreational events
Flexibles Arbeiten
- Flexible mobile working arrangements
Weiterbildungsangebote
- Personal development
- Extensive further training opportunities
Sicherer Arbeitsplatz
- Long-term perspective
Mentoring & Coaching
- Bespoke onboarding plan
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Senior ICT Change Management Officer(m/w/x)
Managing ICT change processes and CAB meetings for a European energy clearing house. Experience in regulated IT environments and translating regulatory requirements needed. Childcare facilities, meal allowance, and job ticket.
Anforderungen
- Degree in business informatics, IT management, or comparable field
- Good understanding of change, governance, and control models in regulated IT environment; DORA experience advantageous
- Experience in operational management and coordination of IT/ICT processes
- Experience working with audit, compliance, risk, or control functions
- Ability to translate regulatory requirements into pragmatic, operationally viable processes
- Strong teamwork and communication skills; confident professional presence
- Fluent German and English skills (B2)
- Ideally, experience automating/analyzing ITSM processes/data (scripting, low-code/no-code, JQL, AQL)
Aufgaben
- Manage and monitor ICT Change Management process
- Oversee CAB processes and ICT change coordination
- Review and assess ICT changes within the team
- Develop and maintain group-wide maintenance windows
- Coordinate change plans and change calendars
- Collaborate with IT Operations, IT Products, and business units
- Work with Risk, Compliance, and ICS functions
- Support internal and external audits with documentation
- Create and analyze KPIs and reports
- Use Jira and Power BI for operational transparency
- Contribute to tooling and automation development
- Support process improvements in IT Service Management
- Ensure compliance with governance and ICT risk requirements
- Adhere to DORA requirements
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- DORA
- JQL
- AQL
Benefits
Attraktive Vergütung
- Attractive salary package
Kinderbetreuung
- Childcare facilities
Sonstige Zulagen
- Meal allowance
Öffi Tickets
- Job ticket
Gesundheits- & Fitnessangebote
- Sport and recreational events
Flexibles Arbeiten
- Flexible mobile working arrangements
Weiterbildungsangebote
- Personal development
- Extensive further training opportunities
Sicherer Arbeitsplatz
- Long-term perspective
Mentoring & Coaching
- Bespoke onboarding plan
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Deutsche Börse
Branche
FinancialServices
Beschreibung
The company is a leading clearing house for energy and commodity products in Europe, ensuring secure transaction settlements.
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