plusYOU GmbH
Senior Account Consultant Tech(m/w/x)
Vollzeitnur vor OrtSenior
Hamburg
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
ABABOUT YOU
Senior/Expert Technical Account Manager(m/w/x)
Hamburg
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Technical guidance on SCAYLE platform for 5-10 enterprise ecommerce clients. Deep ecommerce architecture and headless commerce understanding required. 40% employee discount, language courses.
Anforderungen
- 5+ years in enterprise ecommerce, SaaS platforms, or digital consulting
- Proven technical customer-facing experience
- Deep understanding of ecommerce architectures
- Familiarity with headless commerce and MACH principles
- Strong ability to read architecture diagrams, API documentation, and technical specifications
- Hands-on understanding of REST, GraphQL, and webhook integrations
- Experience with monitoring tools, incident processes, and SLAs
- Experience in ecommerce platform migrations or replatforming projects
- Background in pre-sales engineering or post-sales consulting
- Understanding of international ecommerce challenges
Aufgaben
- Manage 5-10 enterprise customer relationships technically
- Advise customers on SCAYLE platform usage
- Guide integration best practices
- Support architecture decisions
- Translate customer requirements into feature requests
- Influence internal product roadmaps
- Map business needs to product features
- Drive product adoption proactively
- Coordinate technical escalations with teams
- Lead technical QBRs
- Conduct integration reviews
- Facilitate roadmap alignment workshops
- Monitor platform health and usage
- Track account KPIs
- Recommend platform improvements
- Partner with Key Account Managers
- Collaborate with Product Management
- Work with Engineering
- Liaise with Sales
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
Tools & Technologien
- ecommerce
- SaaS
- APIs
- OMS
- PIM
- CMS
- ERP
- headless commerce
- MACH
- Microservices
- API-first
- Cloud-native
- Headless
- REST
- GraphQL
- SCAYLE
- Salesforce Commerce Cloud
- CommerceTools
- SAP Commerce Cloud
- Shopify Plus
Benefits
Flexibles Arbeiten
- Flexible working times
Mitarbeiterrabatte
- 40% discount
Snacks & Getränke
- Fresh fruits and drinks
Weiterbildungsangebote
- Language courses
- Free online learning platforms
Gesundheits- & Fitnessangebote
- Free sports courses
Öffi Tickets
- Subsidized public transportation
Moderne Technikausstattung
- Free hardware choice
- State-of-the-art tech stack
Lockere Unternehmenskultur
- International working environment
Startup-Atmosphäre
- Agile work environment
Sonstige Vorteile
- Free developer conference access
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens ABOUT YOU erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- ABOUT YOU
Head of Engineering - Backend(m/w/x)
Vollzeitnur vor OrtSeniorHamburg - ABOUT YOU
Senior Quality Assurance Manager(m/w/x)
Vollzeitnur vor OrtSeniorHamburg, Berlin - diva-e Digital Value Excellence GmbH
Senior Strategic Account Manager B2B(m/w/x)
Vollzeitnur vor OrtSeniorJena, München, Hamburg, Leipzig, Karlsruhe, Berlin - SCAYLE
Senior Fullstack Engineer - Seller Center(m/w/x)
Vollzeitnur vor OrtSeniorHamburg
ABABOUT YOU
Senior/Expert Technical Account Manager(m/w/x)
Hamburg
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Technical guidance on SCAYLE platform for 5-10 enterprise ecommerce clients. Deep ecommerce architecture and headless commerce understanding required. 40% employee discount, language courses.
Anforderungen
- 5+ years in enterprise ecommerce, SaaS platforms, or digital consulting
- Proven technical customer-facing experience
- Deep understanding of ecommerce architectures
- Familiarity with headless commerce and MACH principles
- Strong ability to read architecture diagrams, API documentation, and technical specifications
- Hands-on understanding of REST, GraphQL, and webhook integrations
- Experience with monitoring tools, incident processes, and SLAs
- Experience in ecommerce platform migrations or replatforming projects
- Background in pre-sales engineering or post-sales consulting
- Understanding of international ecommerce challenges
Aufgaben
- Manage 5-10 enterprise customer relationships technically
- Advise customers on SCAYLE platform usage
- Guide integration best practices
- Support architecture decisions
- Translate customer requirements into feature requests
- Influence internal product roadmaps
- Map business needs to product features
- Drive product adoption proactively
- Coordinate technical escalations with teams
- Lead technical QBRs
- Conduct integration reviews
- Facilitate roadmap alignment workshops
- Monitor platform health and usage
- Track account KPIs
- Recommend platform improvements
- Partner with Key Account Managers
- Collaborate with Product Management
- Work with Engineering
- Liaise with Sales
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
Tools & Technologien
- ecommerce
- SaaS
- APIs
- OMS
- PIM
- CMS
- ERP
- headless commerce
- MACH
- Microservices
- API-first
- Cloud-native
- Headless
- REST
- GraphQL
- SCAYLE
- Salesforce Commerce Cloud
- CommerceTools
- SAP Commerce Cloud
- Shopify Plus
Benefits
Flexibles Arbeiten
- Flexible working times
Mitarbeiterrabatte
- 40% discount
Snacks & Getränke
- Fresh fruits and drinks
Weiterbildungsangebote
- Language courses
- Free online learning platforms
Gesundheits- & Fitnessangebote
- Free sports courses
Öffi Tickets
- Subsidized public transportation
Moderne Technikausstattung
- Free hardware choice
- State-of-the-art tech stack
Lockere Unternehmenskultur
- International working environment
Startup-Atmosphäre
- Agile work environment
Sonstige Vorteile
- Free developer conference access
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens ABOUT YOU erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
ABOUT YOU
Branche
Fashion
Beschreibung
The company empowers acceptance and shapes an inclusive, fair, and circular fashion culture.
Noch nicht perfekt?
- plusYOU GmbH
Senior Account Consultant Tech(m/w/x)
Vollzeitnur vor OrtSeniorHamburg - ABOUT YOU
Head of Engineering - Backend(m/w/x)
Vollzeitnur vor OrtSeniorHamburg - ABOUT YOU
Senior Quality Assurance Manager(m/w/x)
Vollzeitnur vor OrtSeniorHamburg, Berlin - diva-e Digital Value Excellence GmbH
Senior Strategic Account Manager B2B(m/w/x)
Vollzeitnur vor OrtSeniorJena, München, Hamburg, Leipzig, Karlsruhe, Berlin - SCAYLE
Senior Fullstack Engineer - Seller Center(m/w/x)
Vollzeitnur vor OrtSeniorHamburg