Pliant
(Senior) Revenue Operations Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Berlin
Neuer Job?Nejo!
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EYEye Security
Senior Customer Success Operations and Automation Manager(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Automated customer journey design and HubSpot workflow scaling for SME cyber insurance and MDR services. Hands-on HubSpot CRM expertise and process automation experience required. Hybrid work model, 25 days vacation.
Anforderungen
- 3+ years experience in CS/Revenue Operations or Marketing Automation
- Hands-on HubSpot expertise and CRM hygiene
- Strong process design and workflow scalability skills
- Experience with CS platforms or ability to learn quickly
- Analytical mindset and data-driven decision making
- Strong written English skills
- Self-starter with a bias for action
- Experience in cybersecurity, insurance, or managed services
- Familiarity with Chargebee or subscription billing systems
- Exposure to customer segmentation and scaled CS methodologies
- Experience with NPS/CSAT tooling and survey automation
- Dutch or German language skills
Aufgaben
- Design and implement automated customer journeys for Segment D
- Build scalable workflows and automated email sequences
- Develop automated value communication touchpoints
- Manage HubSpot workflows, sequences, and reporting dashboards
- Collaborate with Velaris teams on health scores and alerts
- Integrate data flows between HubSpot, Velaris, and Metabase
- Maintain dashboards for engagement and churn risk
- Map and document the full customer journey
- Identify and propose new automation opportunities
- Iterate on touchpoints using engagement and NPS data
- Align automation with the overall scaling strategy
- Set up automated early warning systems for at-risk accounts
- Design scalable, lightweight renewal processes
- Track and report on churn and retention metrics
- Launch live automated onboarding sequences in HubSpot
- Configure automated health scoring in Velaris
- Generate measurable engagement through lifecycle touchpoints
- Provide real-time visibility into the renewal pipeline
- Maintain low churn rates as the customer base scales
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Niederländisch – Grundkenntnisse
- Deutsch – Grundkenntnisse
Tools & Technologien
- HubSpot
- Velaris
- Gainsight
- ChurnZero
- Chargebee
- NPS/CSAT tooling
Benefits
Attraktive Vergütung
- Competitive compensation
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Eye Security erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- lawpilots GmbH
Head of RevOps(m/w/x)
VollzeitRemoteSeniorBerlin - Ingestro
Senior Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorHamburg, Berlin - HubSpot
German Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - softgarden e-recruiting GmbH
Marketing Operations Manager – Automation & Data(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin
EYEye Security
Senior Customer Success Operations and Automation Manager(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Automated customer journey design and HubSpot workflow scaling for SME cyber insurance and MDR services. Hands-on HubSpot CRM expertise and process automation experience required. Hybrid work model, 25 days vacation.
Anforderungen
- 3+ years experience in CS/Revenue Operations or Marketing Automation
- Hands-on HubSpot expertise and CRM hygiene
- Strong process design and workflow scalability skills
- Experience with CS platforms or ability to learn quickly
- Analytical mindset and data-driven decision making
- Strong written English skills
- Self-starter with a bias for action
- Experience in cybersecurity, insurance, or managed services
- Familiarity with Chargebee or subscription billing systems
- Exposure to customer segmentation and scaled CS methodologies
- Experience with NPS/CSAT tooling and survey automation
- Dutch or German language skills
Aufgaben
- Design and implement automated customer journeys for Segment D
- Build scalable workflows and automated email sequences
- Develop automated value communication touchpoints
- Manage HubSpot workflows, sequences, and reporting dashboards
- Collaborate with Velaris teams on health scores and alerts
- Integrate data flows between HubSpot, Velaris, and Metabase
- Maintain dashboards for engagement and churn risk
- Map and document the full customer journey
- Identify and propose new automation opportunities
- Iterate on touchpoints using engagement and NPS data
- Align automation with the overall scaling strategy
- Set up automated early warning systems for at-risk accounts
- Design scalable, lightweight renewal processes
- Track and report on churn and retention metrics
- Launch live automated onboarding sequences in HubSpot
- Configure automated health scoring in Velaris
- Generate measurable engagement through lifecycle touchpoints
- Provide real-time visibility into the renewal pipeline
- Maintain low churn rates as the customer base scales
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Niederländisch – Grundkenntnisse
- Deutsch – Grundkenntnisse
Tools & Technologien
- HubSpot
- Velaris
- Gainsight
- ChurnZero
- Chargebee
- NPS/CSAT tooling
Benefits
Attraktive Vergütung
- Competitive compensation
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Eye Security erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Eye Security
Branche
Insurance
Beschreibung
The company helps protect companies across Europe from cyber threats as part of a highly skilled and passionate team.
Noch nicht perfekt?
- Pliant
(Senior) Revenue Operations Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - lawpilots GmbH
Head of RevOps(m/w/x)
VollzeitRemoteSeniorBerlin - Ingestro
Senior Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorHamburg, Berlin - HubSpot
German Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - softgarden e-recruiting GmbH
Marketing Operations Manager – Automation & Data(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin