Sprinklr Germany GMBH
Engagement Manager(m/w/x)
Vollzeitnur vor OrtSenior
Hamburg
Neuer Job?Nejo!
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SPSprinklr Germany GMBH
Renewals Account Manager(m/w/x)
Hamburg
VollzeitVor OrtBerufserfahren
AI/ML
Nejo KI-Zusammenfassung
Negotiating contract renewals for an AI-native customer experience platform, spotting license expansion and risks weekly. Fluency in German and English required. Daily meditation breaks, virtual fitness.
Anforderungen
- Ability to perform under pressure
- Fluency in German and English
- Team player mindset
- Excellent customer management skills
- Creative problem-solving skills
- Demonstrated strong work ethic
- Proactive approach with attention to detail
- Excellent written and verbal communication skills
- Growth mindset focused on customer success
- Demonstrated success in Renewal Account Management
- Fluency in English and German
- Expertise with contract renewal processes
- Deep knowledge of SaaS sales & services models
- 10-15% travel (region/territory dependent)
- Current and unrestricted work authorization
Aufgaben
- Negotiate contract renewals using sound commercial judgment
- Develop win/win negotiation strategies to maximize contract value
- Enhance customer relationships and value realization
- Identify customer needs to drive on-time renewal closure
- Spot areas for license expansion and potential renewal risks weekly
- Maintain understanding of Sprinklr licensing models for assistance
- Monitor customer health metrics to identify and communicate risks
- Collaborate cross-functionally to develop risk mitigation strategies
- Document all renewal steps in SFDC/Clari systems
- Engage customers about renewal readiness and general needs
- Connect with customers on multi-year contracts for continued engagement
- Execute on Renewals Management priorities and programs
- Create and present renewal proposals throughout the post-sales process
- Work with Legal and Sales Operations to resolve complex issues
- Accurately forecast using Renewal & Forecast Guidelines
- Partner with Sales and Customer Success to review customer value achievement
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Gesundheits- & Fitnessangebote
- Voluntary healthcare coverage
- Virtual fitness
Mehr Urlaubstage
- Paid time off
Mentoring & Coaching
- Open mentoring program
Mentale Gesundheitsförderung
- Daily meditation breaks
Weiterbildungsangebote
- Continuous learning opportunities
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Sprinklr Germany GMBH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- DTS Systeme GmbH
Account Manager - Bestandskunden(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin, Hamburg, München, Köln, Hannover, Bremen, Nürnberg, Bochum, Münster, Herford - Snap Inc
Senior Account Manager (Performance)(m/w/x)
Vollzeitnur vor OrtSeniorHamburg, Berlin - Sprinklr Germany GMBH
Deal Desk Manager(m/w/x)
Vollzeitnur vor OrtKeine AngabeHamburg - avodaq
Senior Account Manager(m/w/x)
Vollzeitnur vor OrtManagementHamburg, Berlin, Leipzig, München, Frankfurt am Main, Stuttgart
SPSprinklr Germany GMBH
Renewals Account Manager(m/w/x)
Hamburg
VollzeitVor OrtBerufserfahren
AI/ML
Nejo KI-Zusammenfassung
Negotiating contract renewals for an AI-native customer experience platform, spotting license expansion and risks weekly. Fluency in German and English required. Daily meditation breaks, virtual fitness.
Anforderungen
- Ability to perform under pressure
- Fluency in German and English
- Team player mindset
- Excellent customer management skills
- Creative problem-solving skills
- Demonstrated strong work ethic
- Proactive approach with attention to detail
- Excellent written and verbal communication skills
- Growth mindset focused on customer success
- Demonstrated success in Renewal Account Management
- Fluency in English and German
- Expertise with contract renewal processes
- Deep knowledge of SaaS sales & services models
- 10-15% travel (region/territory dependent)
- Current and unrestricted work authorization
Aufgaben
- Negotiate contract renewals using sound commercial judgment
- Develop win/win negotiation strategies to maximize contract value
- Enhance customer relationships and value realization
- Identify customer needs to drive on-time renewal closure
- Spot areas for license expansion and potential renewal risks weekly
- Maintain understanding of Sprinklr licensing models for assistance
- Monitor customer health metrics to identify and communicate risks
- Collaborate cross-functionally to develop risk mitigation strategies
- Document all renewal steps in SFDC/Clari systems
- Engage customers about renewal readiness and general needs
- Connect with customers on multi-year contracts for continued engagement
- Execute on Renewals Management priorities and programs
- Create and present renewal proposals throughout the post-sales process
- Work with Legal and Sales Operations to resolve complex issues
- Accurately forecast using Renewal & Forecast Guidelines
- Partner with Sales and Customer Success to review customer value achievement
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Gesundheits- & Fitnessangebote
- Voluntary healthcare coverage
- Virtual fitness
Mehr Urlaubstage
- Paid time off
Mentoring & Coaching
- Open mentoring program
Mentale Gesundheitsförderung
- Daily meditation breaks
Weiterbildungsangebote
- Continuous learning opportunities
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Sprinklr Germany GMBH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Sprinklr Germany GMBH
Branche
IT
Beschreibung
Sprinklr is an AI-native platform for Unified Customer Experience Management, empowering brands to deliver extraordinary experiences at scale.
Noch nicht perfekt?
- Sprinklr Germany GMBH
Engagement Manager(m/w/x)
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Vollzeitnur vor OrtSeniorHamburg, Berlin - Sprinklr Germany GMBH
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Vollzeitnur vor OrtKeine AngabeHamburg - avodaq
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Vollzeitnur vor OrtManagementHamburg, Berlin, Leipzig, München, Frankfurt am Main, Stuttgart