Dein persönlicher KI-Karriere-Agent
Product Owner Customer Experience(m/w/x)
Owning end-to-end customer journey for a B2B SaaS security platform. Customer experience product ownership and AI fluency required. Working with UX/UI designers and cross-functional teams.
Anforderungen
- Customer experience product ownership
- UX and design literacy
- B2B SaaS platform experience
- Cross-functional influence
- AI fluency
- English fluency
- German language skills
Aufgaben
- Own end-to-end customer journey
- Identify and resolve experience gaps
- Define UX consistency standards
- Work with UX/UI designers and Product Owners
- Own cross-product UX audit process
- Translate audit findings into Outcome Briefs
- Represent customer experience in quarterly planning
- Bring findings and priorities into roadmap conversations
- Track platform quality from customer perspective
- Act on customer feedback and support trends
- Inform product decisions with usage data
- Ensure clear experience standard is used
- Complete first cross-product UX audit
- Integrate top findings into squad backlogs
- Ensure platform feels unified
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – Grundkenntnisse
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Product Owner Customer Experience(m/w/x)
Owning end-to-end customer journey for a B2B SaaS security platform. Customer experience product ownership and AI fluency required. Working with UX/UI designers and cross-functional teams.
Anforderungen
- Customer experience product ownership
- UX and design literacy
- B2B SaaS platform experience
- Cross-functional influence
- AI fluency
- English fluency
- German language skills
Aufgaben
- Own end-to-end customer journey
- Identify and resolve experience gaps
- Define UX consistency standards
- Work with UX/UI designers and Product Owners
- Own cross-product UX audit process
- Translate audit findings into Outcome Briefs
- Represent customer experience in quarterly planning
- Bring findings and priorities into roadmap conversations
- Track platform quality from customer perspective
- Act on customer feedback and support trends
- Inform product decisions with usage data
- Ensure clear experience standard is used
- Complete first cross-product UX audit
- Integrate top findings into squad backlogs
- Ensure platform feels unified
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – Grundkenntnisse
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Myra
Branche
IT
Beschreibung
Myra develops and operates a certified Security-as-a-Service platform that protects digital business processes by monitoring, analyzing, and filtering malicious internet traffic.
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