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Payment & Risk Operations Associate(m/w/x)
Evaluating suspicious transaction patterns on a European investment platform, communicating with customers via email/chat. Relevant fraud prevention experience and fixed schedule availability required. 25 days vacation.
Anforderungen
- Passionate about fraud prevention
- Practical, outcome-focused approach
- Relevant experience in fraud prevention
- Thrive in an ever-changing environment
- Willing to work fixed schedule
- Ability to conduct blockchain investigations is a plus
Aufgaben
- Evaluate suspicious patterns in transactions.
- Identify necessary additional checks and follow up.
- Provide input to improve operational systems.
- Support internal teams with escalations and SLAs.
- Communicate with customers via email and chat.
- Assist senior members with fraud trend information.
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Hybrid-working model with 25 days
Attraktive Vergütung
- Competitive total compensation package
Sonstige Vorteile
- Market-leading benefits programs
Team Events & Ausflüge
- Company-wide and team events
Startup-Atmosphäre
- Bitpanda swag
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Payment & Risk Operations Associate(m/w/x)
Evaluating suspicious transaction patterns on a European investment platform, communicating with customers via email/chat. Relevant fraud prevention experience and fixed schedule availability required. 25 days vacation.
Anforderungen
- Passionate about fraud prevention
- Practical, outcome-focused approach
- Relevant experience in fraud prevention
- Thrive in an ever-changing environment
- Willing to work fixed schedule
- Ability to conduct blockchain investigations is a plus
Aufgaben
- Evaluate suspicious patterns in transactions.
- Identify necessary additional checks and follow up.
- Provide input to improve operational systems.
- Support internal teams with escalations and SLAs.
- Communicate with customers via email and chat.
- Assist senior members with fraud trend information.
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Hybrid-working model with 25 days
Attraktive Vergütung
- Competitive total compensation package
Sonstige Vorteile
- Market-leading benefits programs
Team Events & Ausflüge
- Company-wide and team events
Startup-Atmosphäre
- Bitpanda swag
Über das Unternehmen
Bitpanda
Branche
FinancialServices
Beschreibung
Bitpanda is a leading European investment platform founded in 2014, offering a user-friendly platform for trading cryptocurrencies, stocks, precious metals, and commodities. The company is committed to empowering users to build their financial freedom and is known for its innovative and secure approach.
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