DATAGROUP Berlin GmbH (i.Gr.)
IT Onsite Support(m/w/x)
Vollzeitnur vor OrtBerufserfahren
Berlin
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
DXDXC Technology
Onsite IT Support Technician(m/w/x)
Berlin, Hamburg, München, Dresden, Potsdam, Ratingen, Böblingen, St. Ingbert, Gerlingen, Walldorf
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Onsite troubleshooting of software and hardware issues at client locations for a global IT consulting firm. Two years of relevant experience and German/English fluency required. Flexible working time models.
Anforderungen
- Two or more years of relevant experience
- Fluency in German and English
- ServiceNow ticket handling
- Software deployment and issue assistance (Standard & Non-Standard)
- Support for Microsoft Windows, Apple OS, Microsoft Office 365
- End-user IT device and software how-to assistance
- Standard and non-standard HW device support (peripherals)
- Basic HW support (Desktop & Laptop: RAM, Keyboard, SSD)
- Smart Hands experience (MFP, Printers, Scanners, Servers, Storage)
- Support for meeting room equipment, network cabling, Wi-Fi, routers, hubs, switches
- Document management (Asset, Knowledge, Site Operations Manual)
- IT stock management (incoming & outgoing goods)
- End-user training and education
- Willingness to work onsite at client locations
- Strong commitment to quality service and good interpersonal skills
Aufgaben
- Ensure efficient operation of IT systems.
- Provide maintenance for IT systems.
- Inspect and prioritize systems for high standards.
- Provide effective solutions for software and hardware issues.
- Respond to user inquiries.
- Guide users with simple how-to instructions.
- Document technical issues and solutions in the Knowledge Management System.
- Update knowledge articles with relevant information.
- Provide training and education to end users.
- Handle ServiceNow tickets.
- Assist with software deployment.
- Assist with standard software issues.
- Assist with non-standard software issues.
- Support Microsoft Windows operating systems.
- Support Apple operating systems.
- Support Microsoft Office 365 suite.
- Provide how-to assistance for end-user IT devices.
- Provide how-to assistance for end-user software.
- Provide how-to assistance for standard hardware.
- Provide how-to assistance for non-standard hardware.
- Provide basic hardware support for desktops and laptops.
- Perform RAM upgrades.
- Perform keyboard exchanges.
- Perform SSD/HD replacements.
- Provide 'Smart Hands' support for various teams.
- Support MFPs, standalone, and networked printers.
- Support scanners.
- Perform toner replacements for printers.
- Support servers and storage.
- Provide support for meeting room audio equipment.
- Provide support for meeting room video equipment.
- Support network cabling and port patching.
- Support Wi-Fi networks.
- Replace routers, hubs, and switches.
- Manage asset documentation.
- Maintain Knowledge Management documentation.
- Manage Site Operations Manuals.
- Manage incoming IT goods.
- Manage outgoing IT goods.
Berufserfahrung
- 2 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- ServiceNow
- Microsoft Windows
- Apple OS
- Microsoft Office 365
- RAM
- SSD
- MFP
- Wi-Fi
- Routers
- Hubs
- Switches
Benefits
Flexibles Arbeiten
- Flexible working time models
Attraktive Vergütung
- Attractive salary package
Mentoring & Coaching
- Training and mentoring
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens DXC Technology erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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DXDXC Technology
Onsite IT Support Technician(m/w/x)
Berlin, Hamburg, München, Dresden, Potsdam, Ratingen, Böblingen, St. Ingbert, Gerlingen, Walldorf
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Onsite troubleshooting of software and hardware issues at client locations for a global IT consulting firm. Two years of relevant experience and German/English fluency required. Flexible working time models.
Anforderungen
- Two or more years of relevant experience
- Fluency in German and English
- ServiceNow ticket handling
- Software deployment and issue assistance (Standard & Non-Standard)
- Support for Microsoft Windows, Apple OS, Microsoft Office 365
- End-user IT device and software how-to assistance
- Standard and non-standard HW device support (peripherals)
- Basic HW support (Desktop & Laptop: RAM, Keyboard, SSD)
- Smart Hands experience (MFP, Printers, Scanners, Servers, Storage)
- Support for meeting room equipment, network cabling, Wi-Fi, routers, hubs, switches
- Document management (Asset, Knowledge, Site Operations Manual)
- IT stock management (incoming & outgoing goods)
- End-user training and education
- Willingness to work onsite at client locations
- Strong commitment to quality service and good interpersonal skills
Aufgaben
- Ensure efficient operation of IT systems.
- Provide maintenance for IT systems.
- Inspect and prioritize systems for high standards.
- Provide effective solutions for software and hardware issues.
- Respond to user inquiries.
- Guide users with simple how-to instructions.
- Document technical issues and solutions in the Knowledge Management System.
- Update knowledge articles with relevant information.
- Provide training and education to end users.
- Handle ServiceNow tickets.
- Assist with software deployment.
- Assist with standard software issues.
- Assist with non-standard software issues.
- Support Microsoft Windows operating systems.
- Support Apple operating systems.
- Support Microsoft Office 365 suite.
- Provide how-to assistance for end-user IT devices.
- Provide how-to assistance for end-user software.
- Provide how-to assistance for standard hardware.
- Provide how-to assistance for non-standard hardware.
- Provide basic hardware support for desktops and laptops.
- Perform RAM upgrades.
- Perform keyboard exchanges.
- Perform SSD/HD replacements.
- Provide 'Smart Hands' support for various teams.
- Support MFPs, standalone, and networked printers.
- Support scanners.
- Perform toner replacements for printers.
- Support servers and storage.
- Provide support for meeting room audio equipment.
- Provide support for meeting room video equipment.
- Support network cabling and port patching.
- Support Wi-Fi networks.
- Replace routers, hubs, and switches.
- Manage asset documentation.
- Maintain Knowledge Management documentation.
- Manage Site Operations Manuals.
- Manage incoming IT goods.
- Manage outgoing IT goods.
Berufserfahrung
- 2 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- ServiceNow
- Microsoft Windows
- Apple OS
- Microsoft Office 365
- RAM
- SSD
- MFP
- Wi-Fi
- Routers
- Hubs
- Switches
Benefits
Flexibles Arbeiten
- Flexible working time models
Attraktive Vergütung
- Attractive salary package
Mentoring & Coaching
- Training and mentoring
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens DXC Technology erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
DXC Technology
Branche
IT
Beschreibung
Das Unternehmen gehört zu den weltweit führenden IT-Beratungsunternehmen und bietet erfolgskritische IT-Dienstleistungen an.
Noch nicht perfekt?
- DATAGROUP Berlin GmbH (i.Gr.)
IT Onsite Support(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin - Bechtle GmbH & Co.KG Bonn/Köln
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Vollzeitnur vor OrtJuniorBonn, Berlin - Computacenter
IT Techniker Einstiegsposition(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin, Bonn, Bremen, Düsseldorf, Frankfurt am Main, Köln, Lübeck, Rostock, Wilhelmshaven - Computacenter
IT-Techniker(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - Moonfare
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Vollzeitnur vor OrtBerufserfahrenBerlin