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MarTech Business Operations Manager(m/w/x)
Designing governance and operational structures for a global healthcare company's business readiness framework. 5+ years in pharma/biotech commercial functions required. Focus on technology enhancing business outcomes and continuous process evolution.
Anforderungen
- 3+ years experience in Business Operations/Service Delivery in large-scale, global environment
- 5 years experience in commercial function of pharma/biotech or related regulated industry
- Hands-on experience in large transformation programs and managing project-to-operations transitions
- 3+ years direct people leadership or 10+ years matrix leadership of distributed teams
- Pragmatic, process-driven run-state mindset with passion for continuous improvement
- Collaborative leader partnering with deployment, RDT/IT, and business stakeholders
- VACC mindset and openness to new ways of working
- University Degree in Business or related field; MBA or ITIL certification is a plus
- Able to travel globally as needed (10-15%)
Aufgaben
- Oversee business readiness framework
- Design governance and operational structures
- Ensure technology enhances business outcomes
- Drive continuous evolution of business processes
- Implement changes for long-term operational success
- Support transition to stable, high-performing BAU state
- Audit existing business workflows for inefficiencies
- Lead design and implementation of optimized processes
- Manage ongoing business process changes
- Prioritize technical iterations based on business value
- Partner with end users to assess technical impacts
- Optimize resource allocation for new ways of working
- Identify and address gaps in operational model
- Operationalize run-state governance framework
- Establish and monitor KPIs for process speed
- Monitor cost-to-serve and operational friction
- Drive culture of continuous improvement
- Manage stakeholder alignment with vendors, RDT/IT, and business
- Ensure co-creation and support of transition plans
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
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MarTech Business Operations Manager(m/w/x)
Designing governance and operational structures for a global healthcare company's business readiness framework. 5+ years in pharma/biotech commercial functions required. Focus on technology enhancing business outcomes and continuous process evolution.
Anforderungen
- 3+ years experience in Business Operations/Service Delivery in large-scale, global environment
- 5 years experience in commercial function of pharma/biotech or related regulated industry
- Hands-on experience in large transformation programs and managing project-to-operations transitions
- 3+ years direct people leadership or 10+ years matrix leadership of distributed teams
- Pragmatic, process-driven run-state mindset with passion for continuous improvement
- Collaborative leader partnering with deployment, RDT/IT, and business stakeholders
- VACC mindset and openness to new ways of working
- University Degree in Business or related field; MBA or ITIL certification is a plus
- Able to travel globally as needed (10-15%)
Aufgaben
- Oversee business readiness framework
- Design governance and operational structures
- Ensure technology enhances business outcomes
- Drive continuous evolution of business processes
- Implement changes for long-term operational success
- Support transition to stable, high-performing BAU state
- Audit existing business workflows for inefficiencies
- Lead design and implementation of optimized processes
- Manage ongoing business process changes
- Prioritize technical iterations based on business value
- Partner with end users to assess technical impacts
- Optimize resource allocation for new ways of working
- Identify and address gaps in operational model
- Operationalize run-state governance framework
- Establish and monitor KPIs for process speed
- Monitor cost-to-serve and operational friction
- Drive culture of continuous improvement
- Manage stakeholder alignment with vendors, RDT/IT, and business
- Ensure co-creation and support of transition plans
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Roche
Branche
Pharmaceuticals
Beschreibung
The company is dedicated to advancing science and ensuring access to healthcare for everyone.
Noch nicht perfekt?
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