Beschreibung

In this role, you will lead a team of e-merchandisers, ensuring smooth operations and driving performance improvements. Your day-to-day responsibilities will involve collaborating with sales teams, analyzing metrics, and developing the team's skills to enhance overall efficiency.

Anforderungen

• •Higher education
• •Comfort in problem-solving situations
• •Results-oriented
• •Analytical skills
• •Spirit of synthesis
• •Fluency in English and German
• •Good listening skills
• •Sense of customer service
• •Adaptability
• •Taste for challenges
• •Curiosity

Aufgaben

• •Manage the e-merchandisers within the marketplace team
• •Ensure smooth shop operations and monitor SLAs
• •Analyze costs and quality metrics
• •Collaborate daily with sales teams and brand support
• •Propose improvements to tools and processes
• •Lead and develop team skills
• •Manage team schedules while meeting deadlines
• •Recruit and manage individual team members
• •Oversee cross-functional project management
• •Implement dashboards to monitor performance
• •Report on business and operational performance
• •Set and monitor OKRs for the team
• •Identify performance improvement opportunities
• •Individualize employee management with SMART objectives
• •Propose enhancements to processes and tools
• •Collaborate with the commercial team for performance improvement
• •Engage with teams across markets and trades

Benefits