AG Reederei Norden-Frisia
Fachinformatiker für Systemintegration oder Systemadministrator(m/w/x)
Vollzeitnur vor OrtBerufserfahren
Norden, Norderney
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
NPNPI Northland Power Inc.
IT Support Analyst(m/w/x)
Norden
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Providing technical support for end-users and devices across European offices. Previous IT support experience and C1 English/German required. Global wellness program, paid parental leave.
Anforderungen
- Previous experience in same or similar role
- Good command of written and spoken English and German (C1 level)
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively
- Familiarity with Service Management applications and remote support tools
- Good administration knowledge of Windows client systems
- Sound knowledge of Office 365 applications including Microsoft Teams
- Degree in computer science, IT, or related field (or equivalent experience)
- Willingness to stay updated on industry trends and emerging technologies
Aufgaben
- Provide technical assistance and support to end-users and their devices
- Travel occasionally to other European offices
- Log, track, and prioritize IT incidents in the IT service management system
- Classify incidents by type, severity, impact, and urgency
- Resolve incidents according to Service Level Agreements
- Escalate complex or unresolved issues to higher-level support teams
- Maintain clear communication with stakeholders and detailed logs
- Log, track, and prioritize IT support requests
- Prioritize requests by type and urgency
- Resolve user requests according to established SLAs
- Escalate complex or unresolved requests to higher-level support teams
- Perform routine maintenance tasks, including software updates and patches
- Handle basic hardware support activities
- Perform user onboarding and offboarding tasks
- Manage user access, including provisioning and de-provisioning accounts
- Work according to ITIL, ISMS, and ISO 27001 frameworks
- Maintain an accurate inventory of IT assets
- Recommend hardware and software purchases to IT Management
- Install, configure, and troubleshoot hardware components
- Support local and global IT projects and initiatives
- Maintain up-to-date documentation of common issues and solutions
- Conduct training sessions on IT best practices and tools
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- Service Management applications
- remote support tools
- Windows client systems
- Office 365
- Microsoft Teams
Benefits
Großzügige Elternzeit
- Paid parental leave
Sonstige Vorteile
- Country specific paid benefits
Gesundheits- & Fitnessangebote
- Global Wellness Program
Mentale Gesundheitsförderung
- Employee Assistance Program
- Mental health resources
Mehr Urlaubstage
- Paid birthday off
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens NPI Northland Power Inc. erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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NPNPI Northland Power Inc.
IT Support Analyst(m/w/x)
Norden
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Providing technical support for end-users and devices across European offices. Previous IT support experience and C1 English/German required. Global wellness program, paid parental leave.
Anforderungen
- Previous experience in same or similar role
- Good command of written and spoken English and German (C1 level)
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively
- Familiarity with Service Management applications and remote support tools
- Good administration knowledge of Windows client systems
- Sound knowledge of Office 365 applications including Microsoft Teams
- Degree in computer science, IT, or related field (or equivalent experience)
- Willingness to stay updated on industry trends and emerging technologies
Aufgaben
- Provide technical assistance and support to end-users and their devices
- Travel occasionally to other European offices
- Log, track, and prioritize IT incidents in the IT service management system
- Classify incidents by type, severity, impact, and urgency
- Resolve incidents according to Service Level Agreements
- Escalate complex or unresolved issues to higher-level support teams
- Maintain clear communication with stakeholders and detailed logs
- Log, track, and prioritize IT support requests
- Prioritize requests by type and urgency
- Resolve user requests according to established SLAs
- Escalate complex or unresolved requests to higher-level support teams
- Perform routine maintenance tasks, including software updates and patches
- Handle basic hardware support activities
- Perform user onboarding and offboarding tasks
- Manage user access, including provisioning and de-provisioning accounts
- Work according to ITIL, ISMS, and ISO 27001 frameworks
- Maintain an accurate inventory of IT assets
- Recommend hardware and software purchases to IT Management
- Install, configure, and troubleshoot hardware components
- Support local and global IT projects and initiatives
- Maintain up-to-date documentation of common issues and solutions
- Conduct training sessions on IT best practices and tools
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- Service Management applications
- remote support tools
- Windows client systems
- Office 365
- Microsoft Teams
Benefits
Großzügige Elternzeit
- Paid parental leave
Sonstige Vorteile
- Country specific paid benefits
Gesundheits- & Fitnessangebote
- Global Wellness Program
Mentale Gesundheitsförderung
- Employee Assistance Program
- Mental health resources
Mehr Urlaubstage
- Paid birthday off
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens NPI Northland Power Inc. erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
NPI Northland Power Inc.
Branche
Other
Beschreibung
Northland is an independent power producer focused on transforming the energy sector for a sustainable future, operating globally as developers, owners, and operators in the energy transition.
Noch nicht perfekt?
- AG Reederei Norden-Frisia
Fachinformatiker für Systemintegration oder Systemadministrator(m/w/x)
Vollzeitnur vor OrtBerufserfahrenNorden, Norderney - Groen & Janssen GmbH Kunststoffvertrieb
ERP-Anwendungsbetreuer(m/w/x)
Vollzeitnur vor OrtSeniorGeorgsheil - Groen & Janssen GmbH Kunststoffvertrieb
Systemadministrator/Anwendungsentwickler(m/w/x)
Vollzeitnur vor OrtSeniorGeorgsheil - Poppinga, Stomberg & Kollegen Steuerberatungsgesellschaft mbH
Fachassistent für Lohn und Gehalt(m/w/x)
Vollzeit/Teilzeitnur vor OrtBerufserfahrenKrummhörn - NPEG Northland Power Europe GmbH
Strategic Buyer(m/w/x)
Vollzeitnur vor OrtManagementNorden