In this role, you will play a vital part in shaping the IT strategy and ensuring that digital investments translate into measurable value. Your day-to-day responsibilities will involve defining key performance indicators, analyzing data for improvements, and collaborating with various teams to drive modernization initiatives.
Anforderungen
Minimum 5 years of hands-on experience in IT service delivery, IT management or IT service management
Strong familiarity with agile, DevOps, or SRE
Team player with high social competence
Result-oriented and pragmatic way of working
Proven facilitation of cross-functional working groups
Tooling and metrics know-how a plus: ServiceNow, Jira, APM/observability tools
Aufgaben
Contribute to the EBOe IT strategy
Ensure digital investments are visible and comparable
Interface between bank business units and IT service providers
Shape and maintain the digital strategy and roadmap
Define outcome-based KPIs and OKRs for digital initiatives
Track benefits realization for digital initiatives
Build executive-ready performance insights and dashboards
Lead strategy and performance reviews with domain leads
Drive corrective actions and prioritization decisions
Analyze product and delivery data to identify bottlenecks
Support sourcing and partnerships with outcome-focused measures
Run benchmarking and external scanning for strategy refresh
Berufserfahrung
5 Jahre
AusbildungWeitere Informationen zur Ausbildungsanforderung
Bachelor-AbschlussODERMaster-Abschluss
Sprachen
Englisch – verhandlungssicher
Tools & Technologien
ServiceNowJiraAPM/observability tools
Benefits
Weiterbildungsangebote
•Possibility to benefit and learn from international community
Sonstige Vorteile
•Interest groups and clubs
Gesundheits- & Fitnessangebote
•Fully equipped health center
Mitarbeiterrabatte
•Special conditions for financial services and insurances
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Erste Group erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
In this role, you will play a vital part in shaping the IT strategy and ensuring that digital investments translate into measurable value. Your day-to-day responsibilities will involve defining key performance indicators, analyzing data for improvements, and collaborating with various teams to drive modernization initiatives.
Anforderungen
Minimum 5 years of hands-on experience in IT service delivery, IT management or IT service management
Strong familiarity with agile, DevOps, or SRE
Team player with high social competence
Result-oriented and pragmatic way of working
Proven facilitation of cross-functional working groups
Tooling and metrics know-how a plus: ServiceNow, Jira, APM/observability tools
Aufgaben
Contribute to the EBOe IT strategy
Ensure digital investments are visible and comparable
Interface between bank business units and IT service providers
Shape and maintain the digital strategy and roadmap
Define outcome-based KPIs and OKRs for digital initiatives
Track benefits realization for digital initiatives
Build executive-ready performance insights and dashboards
Lead strategy and performance reviews with domain leads
Drive corrective actions and prioritization decisions
Analyze product and delivery data to identify bottlenecks
Support sourcing and partnerships with outcome-focused measures
Run benchmarking and external scanning for strategy refresh
Berufserfahrung
5 Jahre
AusbildungWeitere Informationen zur Ausbildungsanforderung
Bachelor-AbschlussODERMaster-Abschluss
Sprachen
Englisch – verhandlungssicher
Tools & Technologien
ServiceNowJiraAPM/observability tools
Benefits
Weiterbildungsangebote
•Possibility to benefit and learn from international community
Sonstige Vorteile
•Interest groups and clubs
Gesundheits- & Fitnessangebote
•Fully equipped health center
Mitarbeiterrabatte
•Special conditions for financial services and insurances
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Erste Group erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Erste Group
Für Arbeitgeber
Branche
FinancialServices
Beschreibung
The company is one of the largest banking groups in Central and Eastern Europe, offering diverse career opportunities.