Beschreibung

In this role, you will ensure the smooth operation of the corporate IT environment while collaborating with various business units. Day-to-day tasks will involve managing IT services, resolving complex incidents, and supporting users with their requests.

Anforderungen

• •Several years of experience in operating and administering an internal corporate IT environment
• •Solid knowledge in managing heterogeneous IT landscapes
• •Experience with Microsoft 365 and identity-related services
• •Structured, reliable, and sustainable way of working
• •Ability to independently analyze complex technical issues
• •Experience with IT service management processes
• •Strong service and user orientation
• •Experience in collaborating with and managing external IT service providers
• •Willingness to continuously develop technical and methodological skills
• •Very good German language skills and good English skills

Aufgaben

• •Ensure reliable operation of the corporate IT environment
• •Collaborate with business units to align IT services with needs
• •Administer and maintain server, client, and endpoint environments
• •Operate and maintain corporate network services (LAN, WLAN, VPN)
• •Administer Microsoft 365 and identity-related services
• •Continuously improve IT service management processes
• •Analyze and resolve complex IT incidents and system issues
• •Manage data backup, recovery, and storage processes
• •Coordinate and supervise external IT partners and service providers
• •Maintain documentation, standards, and operational guidelines
• •Provide end-to-end support for user requests and system troubleshooting

Tools & Technologien

Benefits