Dein persönlicher KI-Karriere-Agent
Infrastructure Support (IT Helpdesk)(m/w/x)
Responding to technical requests and diagnosing hardware/software issues for a global sustainable company. Client OS, Active Directory, and MDM knowledge required. International environment, health programs, and promoted workshops.
Anforderungen
- Good knowledge of Clients OS (Windows and MAC)
- Knowledge of Active Directory, Entra ID and Windows Server Services
- Knowledge of Microsoft SCCM and Intune
- Good knowledge of common Application Package (Office, Adobe, etc.)
- Good knowledge of Mobile devices and MDM
- Knowledge of common IT user and user environment best practices
- Passion for user support, customer service and problem solving
- Excellent time management and attention to detail
- Working on cross-functional and multi-national teams
- Working in a critical/stressful environment
- Strong interpersonal and communication skills
- Fluent in English
Aufgaben
- Respond to technical assistance requests
- Monitor and respond to IT help desk tickets
- Diagnose and resolve hardware and software issues
- Research questions using available resources
- Advise users on appropriate actions
- Follow standard helpdesk procedures
- Log all helpdesk interactions
- Administer helpdesk software
- Redirect problems to appropriate resources
- Support desktops, laptops, servers, phones, printers, and system security
- Provide ongoing system training for employees
- Recommend system and software tools
- Identify and escalate urgent situations
- Track and route problems and requests
- Document resolutions
- Prepare activity reports
- Perform daily infrastructure support tasks
- Stay current with system changes and updates
Berufserfahrung
- 2 - 3 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Windows
- MAC
- Active Directory
- Entra ID
- Windows Server Services
- Microsoft SCCM
- Intune
- Office
- Adobe
- MDM
Benefits
Lockere Unternehmenskultur
- International, fresh, and dynamic working environment
Mentale Gesundheitsförderung
- Physical and mental health programs
Fokus auf Nachhaltigkeit
- Sustainable projects
Weiterbildungsangebote
- Promoted workshops
- Training and development platform
Team Events & Ausflüge
- Arts, sports, and social events
Mitarbeiterrabatte
- Product discount online and in stores
Noch nicht perfekt?
- TRASFOR S.A.Vollzeitnur vor OrtBerufserfahrenMolinazzo
- VF Corporation
Sustainability Specialist(m/w/x)
Vollzeitnur vor OrtBerufserfahrenStabio - VF Corporation
Associate, Service Delivery Consumer Marketplace Integration(m/w/x)
Vollzeitnur vor OrtKeine AngabeStabio - Michael Kors (Switzerland) GmbH
Analyst, Inventory Control(m/w/x)
Vollzeitnur vor OrtBerufserfahrenManno - The North Face
Associate Merchandiser(m/w/x)
Vollzeitnur vor OrtBerufserfahrenStabio
Infrastructure Support (IT Helpdesk)(m/w/x)
Responding to technical requests and diagnosing hardware/software issues for a global sustainable company. Client OS, Active Directory, and MDM knowledge required. International environment, health programs, and promoted workshops.
Anforderungen
- Good knowledge of Clients OS (Windows and MAC)
- Knowledge of Active Directory, Entra ID and Windows Server Services
- Knowledge of Microsoft SCCM and Intune
- Good knowledge of common Application Package (Office, Adobe, etc.)
- Good knowledge of Mobile devices and MDM
- Knowledge of common IT user and user environment best practices
- Passion for user support, customer service and problem solving
- Excellent time management and attention to detail
- Working on cross-functional and multi-national teams
- Working in a critical/stressful environment
- Strong interpersonal and communication skills
- Fluent in English
Aufgaben
- Respond to technical assistance requests
- Monitor and respond to IT help desk tickets
- Diagnose and resolve hardware and software issues
- Research questions using available resources
- Advise users on appropriate actions
- Follow standard helpdesk procedures
- Log all helpdesk interactions
- Administer helpdesk software
- Redirect problems to appropriate resources
- Support desktops, laptops, servers, phones, printers, and system security
- Provide ongoing system training for employees
- Recommend system and software tools
- Identify and escalate urgent situations
- Track and route problems and requests
- Document resolutions
- Prepare activity reports
- Perform daily infrastructure support tasks
- Stay current with system changes and updates
Berufserfahrung
- 2 - 3 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Windows
- MAC
- Active Directory
- Entra ID
- Windows Server Services
- Microsoft SCCM
- Intune
- Office
- Adobe
- MDM
Benefits
Lockere Unternehmenskultur
- International, fresh, and dynamic working environment
Mentale Gesundheitsförderung
- Physical and mental health programs
Fokus auf Nachhaltigkeit
- Sustainable projects
Weiterbildungsangebote
- Promoted workshops
- Training and development platform
Team Events & Ausflüge
- Arts, sports, and social events
Mitarbeiterrabatte
- Product discount online and in stores
Über das Unternehmen
Guess Europe Sagl
Branche
IT
Beschreibung
GUESS steht seit 1981 für trendbewusste Mode und ikonischen Denim. Als international erfolgreiche Lifestyle-Marke verbindet das Unternehmen Fashion, Lifestyle und ein modernes Markenerlebnis.
Noch nicht perfekt?
- TRASFOR S.A.
Environmental and Employee Health & Safety Specialist(m/w/x)
Vollzeitnur vor OrtBerufserfahrenMolinazzo - VF Corporation
Sustainability Specialist(m/w/x)
Vollzeitnur vor OrtBerufserfahrenStabio - VF Corporation
Associate, Service Delivery Consumer Marketplace Integration(m/w/x)
Vollzeitnur vor OrtKeine AngabeStabio - Michael Kors (Switzerland) GmbH
Analyst, Inventory Control(m/w/x)
Vollzeitnur vor OrtBerufserfahrenManno - The North Face
Associate Merchandiser(m/w/x)
Vollzeitnur vor OrtBerufserfahrenStabio