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Field Service Technician(m/w/x)
On-site installation, calibration, and repair of professional 3D printers for designers, engineers, and medical institutions. 80%+ travel and strong electromechanical background required. Company shares, 3x weekly catering.
Anforderungen
- Willingness to travel 80% or more of the time
- Based in Frankfurt or Berlin
- Energized by travel and willingness to be on the road 80%+ of the time
- Strong technical background in electromechanical/hardware
- Fluency in German and English
- Valid driver’s license
- Fluency in French
- Passion for 3D printing and emerging technologies
- Experience in rapidly-growing startup environments
Aufgaben
- Travel to customer sites to install and calibrate 3D printing systems
- Conduct on-site training sessions for customers on equipment and software
- Perform live product demonstrations to build customer confidence
- Respond quickly to customer downtime by performing urgent repairs
- Schedule and conduct annual maintenance visits for warrantied customers
- Diagnose electromechanical issues to achieve single visit resolutions
- Manage a high volume of service activities
- Independently coordinate travel arrangements and submit expenses
- Maintain detailed records of installations, training, and repairs in Salesforce
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
- Französisch – Grundkenntnisse
Benefits
Lockere Unternehmenskultur
- Inclusive office
- Dog-friendly office
Attraktive Vergütung
- Shares in the company
Gratis oder Vergünstigte Mahlzeiten
- In-office catering 3x per week
Snacks & Getränke
- Daily free beverages
- Daily free snacks
Öffi Tickets
- Monthly mobility subsidy
Gesundheits- & Fitnessangebote
- Weekly yoga classes
- Urban Sports Club discount
Mentale Gesundheitsförderung
- Free mental health sessions
Weiterbildungsangebote
- Learning and development budget
Sonstige Vorteile
- Free 3D prints
Betriebliche Altersvorsorge
- Supplementary German pension scheme
Team Events & Ausflüge
- Fun team events
Noch nicht perfekt?
- FormlabsVollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin
- Formlabs
Technical Service Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Formlabs
Außendiensttechniker:in(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main - Formlabs
Customer Support Field Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Formlabs
Field Application Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin
Field Service Technician(m/w/x)
On-site installation, calibration, and repair of professional 3D printers for designers, engineers, and medical institutions. 80%+ travel and strong electromechanical background required. Company shares, 3x weekly catering.
Anforderungen
- Willingness to travel 80% or more of the time
- Based in Frankfurt or Berlin
- Energized by travel and willingness to be on the road 80%+ of the time
- Strong technical background in electromechanical/hardware
- Fluency in German and English
- Valid driver’s license
- Fluency in French
- Passion for 3D printing and emerging technologies
- Experience in rapidly-growing startup environments
Aufgaben
- Travel to customer sites to install and calibrate 3D printing systems
- Conduct on-site training sessions for customers on equipment and software
- Perform live product demonstrations to build customer confidence
- Respond quickly to customer downtime by performing urgent repairs
- Schedule and conduct annual maintenance visits for warrantied customers
- Diagnose electromechanical issues to achieve single visit resolutions
- Manage a high volume of service activities
- Independently coordinate travel arrangements and submit expenses
- Maintain detailed records of installations, training, and repairs in Salesforce
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
- Französisch – Grundkenntnisse
Benefits
Lockere Unternehmenskultur
- Inclusive office
- Dog-friendly office
Attraktive Vergütung
- Shares in the company
Gratis oder Vergünstigte Mahlzeiten
- In-office catering 3x per week
Snacks & Getränke
- Daily free beverages
- Daily free snacks
Öffi Tickets
- Monthly mobility subsidy
Gesundheits- & Fitnessangebote
- Weekly yoga classes
- Urban Sports Club discount
Mentale Gesundheitsförderung
- Free mental health sessions
Weiterbildungsangebote
- Learning and development budget
Sonstige Vorteile
- Free 3D prints
Betriebliche Altersvorsorge
- Supplementary German pension scheme
Team Events & Ausflüge
- Fun team events
Über das Unternehmen
Formlabs
Branche
Manufacturing
Beschreibung
The company builds groundbreaking professional 3D printers for designers, engineers, and medical institutions worldwide.
Noch nicht perfekt?
- Formlabs
Field Service Technician - 3D Printers(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Formlabs
Technical Service Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Formlabs
Außendiensttechniker:in(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main - Formlabs
Customer Support Field Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Formlabs
Field Application Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin