KWS Austria Saat GmbH
Fachexperte Kundenservice & Logistik(m/w/x)
Vollzeitmit HomeofficeSenior
Absdorf, St. Pölten
ab 2.038 / Monat
Neuer Job?Nejo!
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KWKWS Austria Saat GmbH
Expert in Customer Service and Logistics(m/w/x)
Absdorf, St. Pölten
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Developing customer-centric processes and leading digitalization for seed production logistics in plant breeding. In-depth knowledge of logistics services and customer support required, agricultural sector experience preferred. Hybrid and mobile working, flexible hours.
Anforderungen
- Completed degree or many years of experience in supply chain, logistics, business administration, or comparable field
- Advantageous experience in agricultural sector or market
- In-depth knowledge of logistics services, customer and sales support
- Desirable initial management experience
- Very good stakeholder management
- Confident use of SAP, Salesforce, and common IT programs
- High IT affinity
- Very good German and English skills
- Class B driver's license and willingness to travel (approx. 5–10% internationally)
Aufgaben
- Oversee scheduling and customer service operations
- Drive service organization development
- Design efficient, customer-centric processes
- Lead digitalization and automation initiatives
- Lead and develop the scheduling and customer service team
- Ensure first-class service delivery
- Coordinate with sales, production, and international logistics
- Ensure efficient processes and excellent service
- Ensure on-time deliveries with partners and local teams
- Maintain optimal stock levels with partners and local teams
- Optimize and digitize the logistics and supply chain system
- Align systems with Austrian market requirements
- Define and implement logistics goals, guidelines, and processes
- Collaborate with sales and marketing on logistics
- Coordinate IT, logistics, and sales for seamless integration
- Manage all after-sales processes
- Ensure correct and timely invoicing
- Provide direct support for strategic customer issues
- Manage orders using Salesforce and SAP
- Optimize integration across S4-Hana, SF Lightning, dealer portal, online shop
- Maintain and optimize customer data in Salesforce
- Ensure an efficient customer hotline
- Manage complaints professionally and proactively
- Ensure high customer satisfaction
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- SAP
- Salesforce
Benefits
Flexibles Arbeiten
- Hybrid working
- Flexible working hours
- Mobile working
Lockere Unternehmenskultur
- Open and friendly working atmosphere
Weiterbildungsangebote
- Professional development
- Personal development
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens KWS Austria Saat GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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KWKWS Austria Saat GmbH
Expert in Customer Service and Logistics(m/w/x)
Absdorf, St. Pölten
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Developing customer-centric processes and leading digitalization for seed production logistics in plant breeding. In-depth knowledge of logistics services and customer support required, agricultural sector experience preferred. Hybrid and mobile working, flexible hours.
Anforderungen
- Completed degree or many years of experience in supply chain, logistics, business administration, or comparable field
- Advantageous experience in agricultural sector or market
- In-depth knowledge of logistics services, customer and sales support
- Desirable initial management experience
- Very good stakeholder management
- Confident use of SAP, Salesforce, and common IT programs
- High IT affinity
- Very good German and English skills
- Class B driver's license and willingness to travel (approx. 5–10% internationally)
Aufgaben
- Oversee scheduling and customer service operations
- Drive service organization development
- Design efficient, customer-centric processes
- Lead digitalization and automation initiatives
- Lead and develop the scheduling and customer service team
- Ensure first-class service delivery
- Coordinate with sales, production, and international logistics
- Ensure efficient processes and excellent service
- Ensure on-time deliveries with partners and local teams
- Maintain optimal stock levels with partners and local teams
- Optimize and digitize the logistics and supply chain system
- Align systems with Austrian market requirements
- Define and implement logistics goals, guidelines, and processes
- Collaborate with sales and marketing on logistics
- Coordinate IT, logistics, and sales for seamless integration
- Manage all after-sales processes
- Ensure correct and timely invoicing
- Provide direct support for strategic customer issues
- Manage orders using Salesforce and SAP
- Optimize integration across S4-Hana, SF Lightning, dealer portal, online shop
- Maintain and optimize customer data in Salesforce
- Ensure an efficient customer hotline
- Manage complaints professionally and proactively
- Ensure high customer satisfaction
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- SAP
- Salesforce
Benefits
Flexibles Arbeiten
- Hybrid working
- Flexible working hours
- Mobile working
Lockere Unternehmenskultur
- Open and friendly working atmosphere
Weiterbildungsangebote
- Professional development
- Personal development
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens KWS Austria Saat GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
KWS Austria Saat GmbH
Branche
Agriculture
Beschreibung
The company is one of the world’s leading plant breeding companies, focusing on the production and sale of seed for various crops.
Noch nicht perfekt?
- KWS Austria Saat GmbH
Fachexperte Kundenservice & Logistik(m/w/x)
Vollzeitmit HomeofficeSeniorAbsdorf, St. Pöltenab 2.038 / Monat - AGRANA Sugar
Teamlead Customer Operations(m/w/x)
Vollzeitmit HomeofficeSeniorTulln an der Donauab 3.500 / Monat - AGRANA Staerke GmbH
Supply Chain Management Projects & Operations(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenPischelsdorfab 3.500 / Monat - 3200 AGRANA Staerke GmbH
Customer Administration & Sales Support(m/w/x)
Vollzeitmit HomeofficeKeine AngabePischelsdorfab 2.603,59 / Monat - 3004 AGRANA Sales & Marketing GmbH
Mitarbeiter Customer Operations(m/w/x)
Vollzeitmit HomeofficeJuniorTulln an der Donauab 2.600 / Monat