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Enterprise Customer Success Manager(m/w/x)
Managing enterprise customer portfolios for a holiday rental platform, aligning solutions with travel strategies. B2B enterprise account management in travel tech or software-driven sectors required. Annual or multi-year bonus.
Anforderungen
- Several years of experience in B2B enterprise account management
- Industry experience in Travel, Procurement, Fintech, SaaS, payments, or similar software-driven sectors
- Skilled in using structured sales methodologies
- Strong technical understanding and commercial acumen
- Advanced analytical skills to interpret customer data
- Excellent communication, presentation, and negotiation skills
- Proven stakeholder management and relationship-building capabilities
- Highly self-motivated and customer-focused
- Strong organizational skills with a proactive mindset
- Business fluent in German and English, both spoken and written
Aufgaben
- Drive revenue from enterprise customers
- Align HRS solutions with customer travel strategies
- Manage an existing portfolio within a specific industry vertical
- Leverage structured sales methods to qualify leads
- Manage sales pipelines and execute targeted cross-sell strategies
- Expand account value and deepen client relationships
- Ensure smooth implementation of HRS solutions
- Lead project rollouts and support contract negotiations
- Optimize clients’ travel programs using HRS technology
- Build strong partnerships with key stakeholders
- Position HRS as a trusted advisor
- Identify new opportunities for account expansion
- Track key metrics and customer behavior
- Provide timely updates to clients and internal teams
- Act as the main connection between enterprise clients and HRS teams
- Coordinate with international colleagues for seamless service
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Boni & Prämien
- Annual or multi-year bonus
Moderne Technikausstattung
- Necessary work equipment
Parkplatz & Pendelvorteile
- Mobility access
Noch nicht perfekt?
- HRS GroupVollzeitnur vor OrtBerufserfahrenKöln
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Enterprise Customer Success Manager(m/w/x)
Managing enterprise customer portfolios for a holiday rental platform, aligning solutions with travel strategies. B2B enterprise account management in travel tech or software-driven sectors required. Annual or multi-year bonus.
Anforderungen
- Several years of experience in B2B enterprise account management
- Industry experience in Travel, Procurement, Fintech, SaaS, payments, or similar software-driven sectors
- Skilled in using structured sales methodologies
- Strong technical understanding and commercial acumen
- Advanced analytical skills to interpret customer data
- Excellent communication, presentation, and negotiation skills
- Proven stakeholder management and relationship-building capabilities
- Highly self-motivated and customer-focused
- Strong organizational skills with a proactive mindset
- Business fluent in German and English, both spoken and written
Aufgaben
- Drive revenue from enterprise customers
- Align HRS solutions with customer travel strategies
- Manage an existing portfolio within a specific industry vertical
- Leverage structured sales methods to qualify leads
- Manage sales pipelines and execute targeted cross-sell strategies
- Expand account value and deepen client relationships
- Ensure smooth implementation of HRS solutions
- Lead project rollouts and support contract negotiations
- Optimize clients’ travel programs using HRS technology
- Build strong partnerships with key stakeholders
- Position HRS as a trusted advisor
- Identify new opportunities for account expansion
- Track key metrics and customer behavior
- Provide timely updates to clients and internal teams
- Act as the main connection between enterprise clients and HRS teams
- Coordinate with international colleagues for seamless service
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Boni & Prämien
- Annual or multi-year bonus
Moderne Technikausstattung
- Necessary work equipment
Parkplatz & Pendelvorteile
- Mobility access
Über das Unternehmen
HRS Group
Branche
Tourism
Beschreibung
The company is a travel tech firm that offers an end-to-end holiday rental platform, maximizing rental performance for hosts and property managers.
Noch nicht perfekt?
- HRS Group
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