PlanRadar GmbH
Global Director Finance & Operations(m/w/x)
Vollzeitmit HomeofficeSenior
Wien
ab 82.600 / Jahr
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
I3I37 WUI Bank GmbH
Director of Banking Operations(m/w/x)
Wien
ab 99.000 / Jahr
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Overseeing bank operations, customer onboarding, and payment processing for a global financial services company. 7-10 years of banking or fintech operational leadership experience required. Short-term incentives and multiple health insurance options.
Anforderungen
- Bachelor’s degree in Business, Finance, Technology, or related field
- 7–10 years experience in banking, fintech, digital operations, or operational leadership
- Relevant certification (e.g., CIA, ACA, CFE, CISA) preferred
- Strong operational excellence and Lean methodologies experience
- Advanced automation and workflow tools knowledge
- 2–4 years leadership experience
- KPI and performance management expertise
- Strong project and portfolio management capabilities
- Deep digital banking operations and customer servicing processes understanding
- Vendor and strategic partner management experience
- Proven leadership and people management skills
- Strong problem-solving and decision-making abilities
- Excellent stakeholder management and cross-functional collaboration
- High ownership, accountability, and strategic thinking
- Strong continuous improvement mindset with focus on scalability and efficiency
- Fluent English
Aufgaben
- Manage bank's operational processes
- Handle customer onboarding
- Process payments and transactions
- Oversee lending operations
- Provide customer service
- Define and document standardized processes
- Establish process ownership and accountability
- Drive performance through KPIs
- Ensure processes are simple and scalable
- Identify and reduce inefficiencies
- Apply Lean and continuous improvement methodologies
- Increase automation and STP
- Minimize manual interventions
- Improve process consistency
- Redesign processes for simplicity
- Initiate and manage automation projects
- Enhance customer journey
- Implement platform and vendor changes
- Prioritize initiatives by strategic impact
- Ensure disciplined execution
- Collaborate with Product, IT, and Risk teams
- Track efficiency, cost, and customer experience
- Adopt APIs, workflow tools, RPA, and AI
- Build scalable operations
- Ensure transparent and reliable workflows
- Monitor KPIs and operational dashboards
- Identify and address bottlenecks
- Optimize productivity and service levels
- Manage relationships with payment providers
- Integrate KYC/onboarding vendors
- Work with core banking and platform providers
- Define and enforce SLAs
- Seamlessly integrate partners into processes
- Reduce customer journey friction
- Minimize delays and errors
- Support digital self-service
- Ensure well-documented processes
- Maintain a pragmatic control environment
- Support audits and compliance
- Build a high-performing team
- Foster a culture of ownership
- Promote continuous improvement
- Ensure process discipline
- Enable cross-functional collaboration
Berufserfahrung
- 7 - 10 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – ist ein Plus
Tools & Technologien
- Lean methodologies
- automation
- workflow tools
- digital banking operations
Benefits
Boni & Prämien
- Short-term incentives
Gesundheits- & Fitnessangebote
- Multiple health insurance options
- Comprehensive medical cover
Sonstige Vorteile
- Accident insurance
- Life insurance
- Comprehensive life cover
Weiterbildungsangebote
- Best-in-class development platforms
Betriebliche Altersvorsorge
- Contributory pension plan
Sonstige Zulagen
- Luncheon vouchers
Mitarbeiterrabatte
- Partner discounts
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens I37 WUI Bank GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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I3I37 WUI Bank GmbH
Director of Banking Operations(m/w/x)
Wien
ab 99.000 / Jahr
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Overseeing bank operations, customer onboarding, and payment processing for a global financial services company. 7-10 years of banking or fintech operational leadership experience required. Short-term incentives and multiple health insurance options.
Anforderungen
- Bachelor’s degree in Business, Finance, Technology, or related field
- 7–10 years experience in banking, fintech, digital operations, or operational leadership
- Relevant certification (e.g., CIA, ACA, CFE, CISA) preferred
- Strong operational excellence and Lean methodologies experience
- Advanced automation and workflow tools knowledge
- 2–4 years leadership experience
- KPI and performance management expertise
- Strong project and portfolio management capabilities
- Deep digital banking operations and customer servicing processes understanding
- Vendor and strategic partner management experience
- Proven leadership and people management skills
- Strong problem-solving and decision-making abilities
- Excellent stakeholder management and cross-functional collaboration
- High ownership, accountability, and strategic thinking
- Strong continuous improvement mindset with focus on scalability and efficiency
- Fluent English
Aufgaben
- Manage bank's operational processes
- Handle customer onboarding
- Process payments and transactions
- Oversee lending operations
- Provide customer service
- Define and document standardized processes
- Establish process ownership and accountability
- Drive performance through KPIs
- Ensure processes are simple and scalable
- Identify and reduce inefficiencies
- Apply Lean and continuous improvement methodologies
- Increase automation and STP
- Minimize manual interventions
- Improve process consistency
- Redesign processes for simplicity
- Initiate and manage automation projects
- Enhance customer journey
- Implement platform and vendor changes
- Prioritize initiatives by strategic impact
- Ensure disciplined execution
- Collaborate with Product, IT, and Risk teams
- Track efficiency, cost, and customer experience
- Adopt APIs, workflow tools, RPA, and AI
- Build scalable operations
- Ensure transparent and reliable workflows
- Monitor KPIs and operational dashboards
- Identify and address bottlenecks
- Optimize productivity and service levels
- Manage relationships with payment providers
- Integrate KYC/onboarding vendors
- Work with core banking and platform providers
- Define and enforce SLAs
- Seamlessly integrate partners into processes
- Reduce customer journey friction
- Minimize delays and errors
- Support digital self-service
- Ensure well-documented processes
- Maintain a pragmatic control environment
- Support audits and compliance
- Build a high-performing team
- Foster a culture of ownership
- Promote continuous improvement
- Ensure process discipline
- Enable cross-functional collaboration
Berufserfahrung
- 7 - 10 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – ist ein Plus
Tools & Technologien
- Lean methodologies
- automation
- workflow tools
- digital banking operations
Benefits
Boni & Prämien
- Short-term incentives
Gesundheits- & Fitnessangebote
- Multiple health insurance options
- Comprehensive medical cover
Sonstige Vorteile
- Accident insurance
- Life insurance
- Comprehensive life cover
Weiterbildungsangebote
- Best-in-class development platforms
Betriebliche Altersvorsorge
- Contributory pension plan
Sonstige Zulagen
- Luncheon vouchers
Mitarbeiterrabatte
- Partner discounts
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens I37 WUI Bank GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
I37 WUI Bank GmbH
Branche
FinancialServices
Beschreibung
The company is well positioned to become the world’s most accessible financial services company, transforming lives and communities.
Noch nicht perfekt?
- PlanRadar GmbH
Global Director Finance & Operations(m/w/x)
Vollzeitmit HomeofficeSeniorWienab 82.600 / Jahr - Erste Group
Payment Process Owner(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenWienab 44.860 / Jahr - Western Union International Bank (WUIB)
Director Compliance(m/w/x)
Vollzeitmit HomeofficeSeniorWienab 102.000 / Jahr - Erste Group
Senior Expert Operational Resilience & Framework Management(m/w/x)
Vollzeitmit HomeofficeSeniorWienab 51.336 / Jahr - Western Union International Bank (WUIB)
Controlling Manager(m/w/x)
Vollzeitmit HomeofficeSeniorWienab 70.200 / Jahr