Dein persönlicher KI-Karriere-Agent
Customer Support Agent - DE(m/w/x)
Supporting small business merchants with payment and finance tool inquiries via phone, email, chat, and social media. Experience with CRM systems preferred. Annual €2000 L&D budget, 30 days sabbatical after 3 years.
Anforderungen
- Multi-tasking skills
- Excellent verbal and written communication
- Problem-solving attitude
- Experience with CRM systems
- Ability to work in a team and independently
Aufgaben
- Support German-speaking customers via phone, email, chat, and social media
- Support merchants regarding POS solution inquiries
- Optimize customer-related processes to enhance merchant satisfaction
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- CRM systems
Benefits
Weiterbildungsangebote
- Annual L&D budget of €2000
Workation & Sabbatical
- 30 days sabbatical after 3 years
Boni & Prämien
- Referral bonus
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Customer Support Agent - DE(m/w/x)
Supporting small business merchants with payment and finance tool inquiries via phone, email, chat, and social media. Experience with CRM systems preferred. Annual €2000 L&D budget, 30 days sabbatical after 3 years.
Anforderungen
- Multi-tasking skills
- Excellent verbal and written communication
- Problem-solving attitude
- Experience with CRM systems
- Ability to work in a team and independently
Aufgaben
- Support German-speaking customers via phone, email, chat, and social media
- Support merchants regarding POS solution inquiries
- Optimize customer-related processes to enhance merchant satisfaction
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- CRM systems
Benefits
Weiterbildungsangebote
- Annual L&D budget of €2000
Workation & Sabbatical
- 30 days sabbatical after 3 years
Boni & Prämien
- Referral bonus
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
SumUp
Branche
FinancialServices
Beschreibung
The company is a leading global fintech company committed to leveling the playing field for small businesses.
Noch nicht perfekt?
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